Blank Screens when Adding Shapefiles or Tables to Geodatabase in ArcGIS 10.2.1

Discussion created by ksudasato on Jan 28, 2014
Latest reply on Jan 29, 2014 by ksudasato
I signed up for the 60-day free trial for a class, so I am authorized under the Advanced (ArcInfo) Single Use software package for ArcGIS for Desktop option:

I can't import any Shapefiles into my new Geodatabase.  I get a blank screen (see attached WORD file for screenshots).  I've tried to do this in ArcCatalog and ArcMap, and the same problem persists.

Any advice is appreciated.  I've called the Esri Help phone number, and was referred to this website.