No imaging component error for tile package

Discussion created by MichaelStocks on Oct 16, 2013
Latest reply on Oct 22, 2013 by MichaelStocks

ArcGIS Runtime (WPF) is throwing errors for me when I try to load certain .TPK files as a basemap.

I created a few TPK files a few months ago containing just a few shape-files and these work fine with ArcGIS runtime.

However, I have recently come back to ArcMap and experimented with some more complicated features for my basemaps. I am now using several different layers visible at different scale ranges. The tile packages generated from these layers work fine in ArcMap but cause ArcGIS runtime (WPF) to crash when loading them.

ArcGIS Runtime crashes with the following error (breaking in user32.dll) (I have also attached an image of the error):

An unhandled exception of type 'System.NotSupportedException' occurred in PresentationCore.dll

Additional information: No imaging component suitable to complete this operation was found.


What am i doing wrong? and how can i load these TPK files into ArcGIS Runtime (WPF)