CityEngine 2012.1 Advanced Concurrent licensing problem

Discussion created by koabi on Sep 23, 2013
Latest reply on Sep 27, 2013 by vsfoote

I need some help getting CityEngine2012.1 installed alongside ArcGIS 10.2.  I have a successful installation on a computer that does not have ArcGIS 10.2 (win7 x64) but many failed installs on win7 x64 machines that already had ArcGIS 10.2 installed.  See attached image.


Interestingly, if I launch ArcGISadmin on the machine with only CityEngine, I see 100 seats of CityEngine.  If I launch ArcGISadmin from the CityEngine bin folder on a machine with both CityEngine and ArcGIS, I see 0 seats, but if I launch ArcGISadmin from the ArcGIS bin folder, I see 100 seats for CityEngine.

I emailed this to support as well, but I will update the thread with their responses for future reference.