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Print task scale bar accuracy question

Question asked by killion92 on Jun 10, 2013
Latest reply on Jun 12, 2013 by killion92
I'm using the print task in v3.5 to output a pdf. The scalebar on the pdf is not accurate however, it's about 0.3 miles short when compared to section lines on the map (see attached pdf). I'm using the preserveScale = true option. I have the scalebar units set to miles, and have experimented with setting the units of the basemap as well - nothing makes an improvement.

Any thoughts?