ArcGIS 10 downloads but will not install

Discussion created by kphudson27 on Jun 9, 2013
Latest reply on Jun 9, 2013 by vsfoote

For my GIS class I have a one-year student license. I downloaded ArcGIS 10, but when I go to esri.ex to install, the set-up screen does nothing. I click the set-up link and nothing happens - not when I click the Readmes, the Detect Conflicts, or anything else. I attached a screenshot to show what I'm referring to. The same thing happens when I go to DotNet35 to install that. The files extract, but then nothing happens.

I meet all of the system requirements. I am able to download and install other software with no issues. I even downloaded and installed ArcGIS 10.1 without a problem. Since I cannot authenticate that with my license though, I uninstalled it.

Has anyone else had this issue? What is happening?