Hello, I seem to be having a problem when I start ArcGIS Explorer it starts ok but when I click on the emblem in the top left of the program it instantly crashes or when I click on one of my pre-saved maps it will try to load it and then crash. I get the following message, "A problem casued the program to stop working correctly. Windows will close the program and notify you if a solution is available." Maybe somebody can help walk me through potential fixes or how to identify the problem. thanks!
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