Latest Contributions by DeanMoiler

Hey everyone, I'm having an issue with a GeoTagger not tagging a point event feature WITHIN_ANY geofence polygon on a 10.7.1 instance.   I have created the geofence polygon such that if the inbound event point feature is not within one of the Allowed areas, it will be tagged with the inverse larger area geofence called None. A GeoTag value should always be applied to the point event features, though this does not appear to be consistently working near the western and eastern extremities of the largest geofence. The inverse None geofence is also not being tagged, which is the most surprising part. My GeoFence polygon features are synchronised with a feature service that is in a projected CRS, though when it imports, it imports geofence coordinates to Web Mercator, which likely uses a default transformation rather than the transformation required, being a likely culprit for this issue to occur : If I manually update the geofence polygon coordinates with projected CRS coordinates, the GeoTagger  tags correctly. The problem here being that I must then switch off the geofence synchronisation and update the geofence coordinates manually for it to work, which is far from ideal. Is there some way to have them imported in the CRS specified either in the Synchronisation Rule or the Map/Feature service, or something that I'm missing? Thanks! Dean       ... View more

Hi Guys, I'm having an issue with 2 separate (staging/production) 10.7.1 Portal Environments with High Availability coming back online following server restarts. From some investigation of the log files it seems to occur when the servers are restarted at the same time, with the logging service starting (within 0 - 10 seconds, after 60 seconds the nodes fail over and doesn't seem to present the issue). Following a restart of both servers, the existing master node ( Server 1 ) remains the master node, the standby ( Server 2 ) node is removed from the shared nodes.config file. Server 2 then seems to attempt to recover itself as standby  node after around 3.5 hours if left alone. During this time the master node logs report to be running fine and monitoring standby nodes: HA: Node server1 .domain.local is configured to be master. HA: Monitoring the standby nodes. and Server 2  does not recover its standby node status, with the following repeating every 11 minutes: HA: Error in HA plugin. java.lang.Exception: Failed to start the Web Server. The startup timed out. Leaving the nodes.config with just the master node in play: master.node =  server1 .domain.local standby.nodes =  After 3.5 hours Server 2 decides it does want to be standby node, and updates the nodes.config file: HA: Store the standby node  server2 .domain.local from the standby.nodes property in the nodes.properties file. And both end up in play in nodes.config: master.node =  server1 .domain.local standby.nodes =  server2 .domain.local The most notable issue here is that the master node web server does not display at all during this "not fully recovered" state, so the portal is essentially offline without the manual intervention of restarting portal services. Neither of the following pages will load: https:// server1 .domain.local:7443/arcgis/portaladmin https:// server1 .domain.local:7443/arcgis/home To remedy the issue, simply stopping the Portal for ArcGIS Service on Server 2  allows the master node web server to display correctly! For some reason, the standby server, not correctly acting as standby causes the master node webserver to fail to display at all. I can see (via netstat -ao) that during the failed state the localhost LISTENING 5701 ports do not seem to be running, though the servers appear ESTABLISHED via 5701, so are somewhat communicating. Once both servers are listed in the nodes.config file, both the localhost 5701 LISTENING and remote ESTABLISHED ports are running. I also see the following occurring in the Catalina logs: I have disabled McAfee for testing and internal firewalls are disabled, but the error still presented itself following serveral restarts. Maybe (hopefully) Jonathan Quinn‌ or someone else in the community may have come across something like this before? Thanks, Dean ... View more

Hi Portal Experts, I have a staging environment that is having problems running the WebGISDR utility and so cannot perform backups successfully:      Cannot get the web GIS configuration. I have two environments with the following configuration (this is the production env and is working successfully): The production environment is working fine as in the above screenshot. I have been running the backups via a scheduled task and running with a service account with admin privileges on the portals. The config file is like this: I've successfully managed to export a site/backup for each and federation validates successfully. Has anyone come across anything similar? Thanks! Dean ... View more