I am having trouble getting an operational layer to show up in my Summary Viewer app. To prepare for the app, I've created a service on our local ArcGIS server and displayed the service in an AGOL map. When I add that map to the Summary Viewer template, I cannot configure the operational layer. No layers appear, but I have three in my map. I found this answer to what sounds like the same problem, but I was unable to figure out how to implement the proposed solution. ArcGIS ONline - Operational Layers I cannot figure out how to add a single layer individually from my map service. I thought this was not possible on AGOL. On the service side, I cannot figure out how I would configure my map service to allow queries at the service level. Query is already configured on my layers at the layer level.
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I've posted a feature service for a group of engineering firms to use. Many will want to use the data in CAD, or in Google Earth. I've enabled Exporting of data (or so I thought) by checking the "Allow others to export to shapefile, CSV, geodatabase or KML." However, none of my users can download the data. The drop down arrow on the feature service page next to each data layer shows the option only to go to the service URL. ESRI help tells me that the user can download the data if this is true: "You aren't the service owner or the administrator, but the service owner or administrator has configured the hosted feature service to allow others to export the data. This setting can be changed by clicking Edit on the feature service's item details page and clicking Allow others to export to shapefile, CSV, geodatabase, or KML under the Properties list. " What am I doing wrong? Are there actually limitations on exporting the data that aren't mentioned in the help?
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