Hey Felix and Robert, There's a way to do this now using out-of-the-box widgets in Web AppBuilder; you will need both the Search & the Situational Awareness widgets in your application. 1. In the search widget, type in your XY coordinates. When the location is found on the map, choose the option to set the search result as the Incident Location for the Situational Awareness widget. 2. In the configuration of the Situational Awareness widget, enable the option to Save for the point layer where you want to be able to input an absolute XY in order to add a new point. 3. When the XY is located on the map and set as the Incident Location, you can use the 'Save' functionality to apply the edit directly to your hosted feature service Here are a couple of screen shots that might help:
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Ever wonder where the Support Analyst you are speaking with is from? Or what their journey to Esri entailed? Last year I had the pleasure of working with a few Support analysts to gather migration data from willing participants in order to create a map that reflects the diversity and spatial journey of Support Services staff as they made their way to Esri. Data for this project was collected using GeoForm, processed in ArcMap using Spatial Analysis Tools and rendered in ArcGIS Pro. Cool fact: the "lines" you see on the map are actually very small polygons created with the Buffer tool from the original line dataset; we did this to create the rainbow-looking symbology. This map, on the other hand, shows the same data using a different approach. Support Services has main offices in both Redlands and Charlotte, so we separated the data display by region and then used a flow mapping technique to concentrate the patterns of high traffic. Inspired? You can show off the origin stories of your organization too; all you need is a little planning and some help from ArcGIS! See attachments to download a full size PDF of the maps above.
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3. On the Support homepage, click the Bugs icon.Note: You must be an authorized caller and member of the organization in My Esri. This account must be linked to your Customer Number to view cases and bugs.
4. Notice that you can see all the defects and their status submitted or attached to your cases on your behalf. You can search, sort or even export a list of defects using the options shown. Click the specific Defect ID that you want to escalate.
5. On the right-hand side of the Bug Details page, click “Escalate”.
6. Complete the Escalation form. Include the number of people affected and a business justification that explains the impact of this bug to your company. You can also add any attachment you want to share.Important: Defects leading to critical production issues should be reported to your Account Management team. If you are a member of Esri Premium Support or an International Distributor please contact your Technical Account Manager.
7. Click the Escalate Bug button.
You will receive an automated email serving as a record of your escalation request.Note: These instructions apply to U.S. customers who are current on maintenance. For International customers, contact your local distributor.Esri Support Services Team