Latest Contributions by MatsHardy

‎03-08-2018

Thanks for your reply. I have found the following entry in C:\Windows\System32\drivers\etc\hosts: 10.90.65.67 bbb aaa aaa.yyy.com It is likely the entry lead to the problem. Are there any ways to modify Portal hostname after installation?

‎02-22-2018

I have set up a Portal 10.5.1 server and federated an ArcGIS server on it. But I wants to create a map app, the browser just hangs without any response, it seems that the builder is accessing resources from fast.fonts.net. Are there any ways to fix the problem?

‎02-20-2018

No, IE is version 11 and not in compatibility mode

‎02-19-2018

I have set up a Portal 10.5.1 server, I have also federated the ArcGIS Server 10.5.1 to the Portal and created maps on Portal. When I created an app from the map by WAB in IE, the Web AppBuilder just hung, the IE reported the following JS errors: Cannot retrieve the property 'value' from undefined or null The object does not support the property or method 'startsWith' But WAB works in Firefox and Chrome. Are there anything missing or I need to configure?

‎02-19-2018

I have a Win 2008 R2 server aaa.yyy.com, then I installed Portal on the server. The Portal site can be created but when I access portaladmin -> machines, I found the machine name is aaa instead of aaa.yyy.com, so that I cannot import domain certificate to Portal. Are there any configurations I need to cater?

‎02-08-2018

Thanks for your reply. In fact, I only need to access Portal from aaa.yyy.com, bbb.yyy.com is no longer used. I have set the web adaptor and web context URL to aaa.yyy.com, but the error message "Please sign in to access the item on https://bbb.yyy.com/arcgis (item)" is shown occasionally. Are there any other config files I need to modify?

‎02-05-2018

I have a server with hostname aaa.yyy.com and alias bbb.yyy.com. I have installed Portal 10.5.1 and Web Adaptor 10.5.1 on the server. I have set the WebContextURL and Web Adaptor to bbb.yyy.com. Then I have created some maps and apps on the Portal. Now, the problem is the apps can only be accessed from bbb.yyy.com. If the apps are accessed from aaa.yyy.com, the browser only turns blank. Anyone have ideas?

‎02-01-2018

Thanks a lot, the solution works, I just need to modify server.xml.

‎01-31-2018

I have a Portal server and replaced the default SSL certificate by the IIS certificate, but then I cannot access the Portal admin functions. I found the following rows in Portal log, <Msg time="2018-01-31T12:45:25,580" type="SEVERE" code="218010" source="Portal Admin" process="1720" thread="1" methodName="" machine="xxx" user="" elapsed="">入口網站已初始化和配置，但無法存取。內部入口網站資料庫似未執行或接受連線。請重新啟動入口網站電腦，若持續發生問題，請聯絡 Esri 技術支援 (美國) 或您的經銷商 (美國境外客戶)。</Msg> <Msg time="2018-01-31T12:45:25,580" type="WARNING" code="218012" source="Portal Admin" process="1720" thread="1" methodName="" machine="xxx" user="" elapsed="">檢查和更新 URL 時發生錯誤。入口網站目前無法使用。請聯絡您的入口網站管理員。</Msg> <Msg time="2018-01-31T12:45:29,561" type="WARNING" code="217014" source="Portal" process="1720" thread="1" methodName="" machine="xxx" user="" elapsed="">URL 更新程式上發生錯誤。 C:\Program Files\ArcGIS\Portal\apps\GeoList\index.html</Msg> <Msg time="2018-01-31T12:45:50,952" type="WARNING" code="218014" source="Portal" process="1720" thread="1" methodName="" machine="xxx" user="" elapsed="">正在啟動索引服務。</Msg> <Msg time="2018-01-31T12:46:31,234" type="WARNING" code="218015" source="Portal" process="1720" thread="1" methodName="" machine="xxx" user="" elapsed="">已啟動索引服務。</Msg> <Msg time="2018-01-31T12:46:47,363" type="WARNING" code="217060" source="Portal" process="1720" thread="1" methodName="" machine="xxx" user="" elapsed="">資料庫伺服器發現已停止。正在重新啟動它。</Msg> <Msg time="2018-01-31T12:46:58,729" type="WARNING" code="217064" source="Portal" process="1720" thread="1" methodName="" machine="xxx" user="" elapsed="">Web 伺服器發現已停止。正在重新啟動它。</Msg> <Msg time="2018-01-31T17:25:11,218" type="WARNING" code="217064" source="Portal" process="1720" thread="1" methodName="" machine="xxx" user="" elapsed="">Web 伺服器發現已停止。正在重新啟動它。</Msg> <Msg time="2018-01-31T17:29:06,115" type="WARNING" code="219999" source="Portal Admin" process="4024" thread="14" methodName="" machine="xxx" user="" elapsed=""> Failed to generate a token for user 'admin'. javax.net.ssl.SSLException: hostname in certificate didn't match: <xxx> != <xxx.yyy.com></Msg> <Msg time="2018-01-31T17:29:15,308" type="WARNING" code="219999" source="Portal Admin" process="4024" thread="14" methodName="" machine="xxx" user="" elapsed=""> Failed to generate a token for user 'admin'. javax.net.ssl.SSLException: hostname in certificate didn't match: <xxx> != <xxx.yyy.com></Msg> <Msg time="2018-01-31T17:29:28,917" type="WARNING" code="219999" source="Portal Admin" process="4024" thread="14" methodName="" machine="xxx" user="" elapsed=""> Failed to generate a token for user 'admin'. javax.net.ssl.SSLException: hostname in certificate didn't match: <xxx> != <xxx.yyy.com></Msg> <Msg time="2018-01-31T17:29:34,790" type="WARNING" code="219999" source="Portal Admin" process="4024" thread="14" methodName="" machine="xxx" user="" elapsed=""> Failed to generate a token for user 'admin'. javax.net.ssl.SSLException: hostname in certificate didn't match: <xxx> != <xxx.yyy.com></Msg> <Msg time="2018-01-31T17:30:03,892" type="WARNING" code="219999" source="Portal Admin" process="4024" thread="14" methodName="" machine="xxx" user="" elapsed=""> Failed to generate a token for user 'admin'. javax.net.ssl.SSLException: hostname in certificate didn't match: <xxx> != <xxx.yyy.com></Msg> <Msg time="2018-01-31T17:30:08,739" type="WARNING" code="219999" source="Portal Admin" process="4024" thread="14" methodName="" machine="xxx" user="" elapsed=""> Failed to generate a token for user 'admin'. javax.net.ssl.SSLException: hostname in certificate didn't match: <xxx> != <xxx.yyy.com></Msg> <Msg time="2018-01-31T17:32:51,737" type="WARNING" code="219999" source="Portal Admin" process="4024" thread="14" methodName="" machine="xxx" user="" elapsed=""> Failed to generate a token for user 'admin'. javax.net.ssl.SSLException: hostname in certificate didn't match: <xxx> != <xxx.yyy.com></Msg> <Msg time="2018-01-31T17:41:44,410" type="WARNING" code="219999" source="Portal Admin" process="4024" thread="14" methodName="" machine="xxx" user="" elapsed=""> Failed to generate a token for user 'admin'. javax.net.ssl.SSLException: hostname in certificate didn't match: <xxx> != <xxx.yyy.com></Msg> <Msg time="2018-01-31T17:48:36,202" type="WARNING" code="219999" source="Portal Admin" process="4024" thread="14" methodName="" machine="xxx" user="" elapsed=""> Failed to generate a token for user 'admin'. javax.net.ssl.SSLException: hostname in certificate didn't match: <xxx> != <xxx.yyy.com></Msg> <Msg time="2018-01-31T17:49:11,496" type="WARNING" code="219999" source="Portal Admin" process="4024" thread="14" methodName="" machine="xxx" user="" elapsed=""> Failed to generate a token for user 'admin'. javax.net.ssl.SSLException: hostname in certificate didn't match: <xxx> != <xxx.yyy.com></Msg> <Msg time="2018-01-31T17:49:51,833" type="WARNING" code="219999" source="Portal Admin" process="4024" thread="14" methodName="" machine="xxx" user="" elapsed=""> Failed to generate a token for user 'admin'. javax.net.ssl.SSLException: hostname in certificate didn't match: <xxx> != <xxx.yyy.com></Msg> It seems that the hostname of the IIS certificate does not match the Portal hostname. But now I cannot access any admin functions, how I restore the certificate to default one? Many Thanks.

‎01-25-2018

The speeds are nearly the same. For further investigation, I have switched the log level to debug and found that the messages "Token is not a valid Admin token" and "ARCGIS_PORTAL_TOKEN Authentication, Unable to validate token" are shown repeatedly. <Msg time="2018-01-25T10:58:43,567" type="DEBUG" code="9999" source="Admin" process="4180" thread="14" methodName="" machine="xxx.yyy.com" user="" elapsed="">Token is not a valid Admin token. Trying portal token next. Token = JXos1mNKH_DCwIK49Z9muYxwv2CHvJ2cB169OWprM4tTmL5A-qfwxWqQ6zsclx7cCG05KiCJmt3K1A0H3HUBryH2vUvtCdi_hseAbMveRIcvjNj29U805ZJGp3K9c3ewFerpYkoM1yEwf7ieob-nLQ.., referrer = http://www.arcgis.comCould not decrypt token. Token may not be valid.</Msg> <Msg time="2018-01-25T10:58:43,983" type="DEBUG" code="9999" source="Admin" process="4180" thread="14" methodName="" machine="xxx.yyy.com" user="" elapsed="">Token is not a valid Admin token. Trying portal token next. Token = JXos1mNKH_DCwIK49Z9muYxwv2CHvJ2cB169OWprM4tTmL5A-qfwxWqQ6zsclx7cCG05KiCJmt3K1A0H3HUBryH2vUvtCdi_hseAbMveRIcvjNj29U805ZJGp3K9c3ewFerpYkoM1yEwf7ieob-nLQ.., referrer = http://www.arcgis.comCould not decrypt token. Token may not be valid.</Msg> <Msg time="2018-01-25T10:58:44,16" type="DEBUG" code="9999" source="Admin" process="4180" thread="14" methodName="" machine="xxx.yyy.com" user="" elapsed="">Token is not a valid Admin token. Trying portal token next. Token = JXos1mNKH_DCwIK49Z9muYxwv2CHvJ2cB169OWprM4tTmL5A-qfwxWqQ6zsclx7cCG05KiCJmt3K1A0H3HUBryH2vUvtCdi_hseAbMveRIcvjNj29U805ZJGp3K9c3ewFerpYkoM1yEwf7ieob-nLQ.., referrer = http://www.arcgis.comCould not decrypt token. Token may not be valid.</Msg> <Msg time="2018-01-25T10:58:44,828" type="DEBUG" code="9999" source="Rest" process="4180" thread="14" methodName="" machine="xxx.yyy.com" user="" elapsed="">In RServlet</Msg> <Msg time="2018-01-25T10:58:44,828" type="DEBUG" code="9999" source="Rest" process="4180" thread="14" methodName="" machine="xxx.yyy.com" user="" elapsed="">In RServlet</Msg> <Msg time="2018-01-25T10:58:44,828" type="DEBUG" code="9999" source="Rest" process="4180" thread="14" methodName="" machine="xxx.yyy.com" user="" elapsed="">In AdminSecurityPreHandler</Msg> <Msg time="2018-01-25T10:58:44,828" type="DEBUG" code="9999" source="Rest" process="4180" thread="14" methodName="" machine="xxx.yyy.com" user="" elapsed="">In AdminSecurityPreHandler</Msg> <Msg time="2018-01-25T10:58:44,828" type="DEBUG" code="9999" source="Rest" process="4180" thread="14" methodName="" machine="xxx.yyy.com" user="" elapsed="">Handler: InfoHandler</Msg> <Msg time="2018-01-25T10:58:44,828" type="DEBUG" code="9999" source="Rest" process="4180" thread="14" methodName="" machine="xxx.yyy.com" user="" elapsed="">Handler: InfoHandler</Msg> <Msg time="2018-01-25T10:58:44,836" type="DEBUG" code="9999" source="Rest" process="4180" thread="14" methodName="" machine="xxx.yyy.com" user="" elapsed="">Time (ms): 8 (/arcgis/rest/info)</Msg> <Msg time="2018-01-25T10:58:44,836" type="DEBUG" code="9999" source="Rest" process="4180" thread="14" methodName="" machine="xxx.yyy.com" user="" elapsed="">Time (ms): 8 (/arcgis/rest/info)</Msg> <Msg time="2018-01-25T10:58:45,252" type="DEBUG" code="9999" source="Admin" process="4180" thread="14" methodName="" machine="xxx.yyy.com" user="" elapsed="">Token is not a valid Admin token. Trying portal token next. Token = qU9bXxy8QcxtJuJ_AaBEqJFG8FThWzZt6kXl4lRN_AhE1OnI2Vaz6josWlElGv-MCz4PAhhcvFc2EPb9_2R783HuTYEqzLXPBCPFNqFDEPQBLzoeia2KZ9Cq4d2DgoW4cqDcIc-_Bp3BjiHDw626T0LmqipMn2mwm1ep3TYvrIo., referrer = https://dgiswebdr.fehd.hksarg/arcgis/home/organization.htmlCould not decrypt token. Token may not be valid.</Msg> <Msg time="2018-01-25T10:58:45,839" type="DEBUG" code="9999" source="Admin" process="4180" thread="14" methodName="" machine="xxx.yyy.com" user="" elapsed="">Token is not a valid Admin token. Trying portal token next. Token = qU9bXxy8QcxtJuJ_AaBEqJFG8FThWzZt6kXl4lRN_AhE1OnI2Vaz6josWlElGv-MCz4PAhhcvFc2EPb9_2R783HuTYEqzLXPBCPFNqFDEPQBLzoeia2KZ9Cq4d2DgoW4cqDcIc-_Bp3BjiHDw626T0LmqipMn2mwm1ep3TYvrIo., referrer = https://dgiswebdr.fehd.hksarg/arcgis/home/organization.htmlCould not decrypt token. Token may not be valid.</Msg> <Msg time="2018-01-25T10:58:46,117" type="DEBUG" code="9999" source="Admin" process="4180" thread="14" methodName="" machine="xxx.yyy.com" user="" elapsed="">Token is not a valid Admin token. Trying portal token next. Token = qU9bXxy8QcxtJuJ_AaBEqJFG8FThWzZt6kXl4lRN_AhE1OnI2Vaz6josWlElGv-MCz4PAhhcvFc2EPb9_2R783HuTYEqzLXPBCPFNqFDEPQBLzoeia2KZ9Cq4d2DgoW4cqDcIc-_Bp3BjiHDw626T0LmqipMn2mwm1ep3TYvrIo., referrer = https://dgiswebdr.fehd.hksarg/arcgis/home/organization.htmlCould not decrypt token. Token may not be valid.</Msg> <Msg time="2018-01-25T10:58:46,136" type="DEBUG" code="9999" source="Admin" process="4180" thread="14" methodName="" machine="xxx.yyy.com" user="" elapsed="">findItemsById: 677180c8-3df3-4fe9-be59-5f9c1a97778c</Msg> <Msg time="2018-01-25T10:58:46,228" type="DEBUG" code="9999" source="Rest" process="4180" thread="14" methodName="" machine="xxx.yyy.com" user="" elapsed="">In RServlet</Msg> <Msg time="2018-01-25T10:58:46,228" type="DEBUG" code="9999" source="Rest" process="4180" thread="14" methodName="" machine="xxx.yyy.com" user="" elapsed="">In RServlet</Msg> <Msg time="2018-01-25T10:58:46,573" type="DEBUG" code="9999" source="Server" process="4180" thread="14" methodName="" machine="xxx.yyy.com" user="" elapsed="">ARCGIS_PORTAL_TOKEN Authentication, Unable to validate token com.esri.arcgis.discovery.admin.security.AGSSecurityException: Server machine 'https://DGISWEBDRLRW2K8:7443/arcgis/sharing/rest/community/self' returned an error. 'Invalid token.'</Msg> <Msg time="2018-01-25T10:58:46,582" type="INFO" code="9029" source="Rest" process="4180" thread="14" methodName="" machine="xxx.yyy.com" user="a6c0b1c2-04ff-4b3f-881e-43a6e96aa25e" elapsed="">Request user: a6c0b1c2-04ff-4b3f-881e-43a6e96aa25e, Service: System/PublishingToolsEx/GPServer</Msg> <Msg time="2018-01-25T10:58:46,583" type="DEBUG" code="9999" source="Rest" process="4180" thread="14" methodName="" machine="xxx.yyy.com" user="" elapsed="">In AdminSecurityPreHandler</Msg> <Msg time="2018-01-25T10:58:46,573" type="DEBUG" code="9999" source="Server" process="4180" thread="14" methodName="" machine="xxx.yyy.com" user="" elapsed="">Request host: xxx.yyy.com</Msg> <Msg time="2018-01-25T10:58:46,583" type="DEBUG" code="9999" source="Rest" process="4180" thread="14" methodName="" machine="xxx.yyy.com" user="" elapsed="">In AdminSecurityPreHandler</Msg> <Msg time="2018-01-25T10:58:46,573" type="DEBUG" code="9999" source="Server" process="4180" thread="14" methodName="" machine="xxx.yyy.com" user="" elapsed="">Request address: 10.65.90.72</Msg> <Msg time="2018-01-25T10:58:47,353" type="DEBUG" code="9999" source="Server" process="4180" thread="14" methodName="" machine="xxx.yyy.com" user="" elapsed="">ARCGIS_PORTAL_TOKEN Authentication, Unable to validate token com.esri.arcgis.discovery.admin.security.AGSSecurityException: Server machine 'https://DGISWEBDRLRW2K8:7443/arcgis/sharing/rest/community/self' returned an error. 'Invalid token.'</Msg> <Msg time="2018-01-25T10:58:47,355" type="DEBUG" code="9999" source="Server" process="4180" thread="14" methodName="" machine="xxx.yyy.com" user="" elapsed="">Request host: xxx.yyy.com</Msg> <Msg time="2018-01-25T10:58:47,356" type="DEBUG" code="9999" source="Server" process="4180" thread="14" methodName="" machine="xxx.yyy.com" user="" elapsed="">Request address: 10.65.90.72</Msg> <Msg time="2018-01-25T10:58:47,898" type="DEBUG" code="9999" source="Admin" process="4180" thread="14" methodName="" machine="xxx.yyy.com" user="" elapsed="">Token is not a valid Admin token. Trying portal token next. Token = z5E-uAFEZV2aRRkGrAYiyajTjiw4zT1u1uutBf4VlsA8pFFu6oGJsb16rvEe919SdpRe4II06rLft7p09l6rOQLrSxNg45HhPEigW7OUxtX50Fj_IiVdwAA8Z5iDU316ojW12YtG01Tu0rDsgC6DhCsNLOfdNERx6GI-EfggPlo., referrer = http://www.esri.com/3EABCB33-5666-431C-AAE0-92CDE6D96FDDToken Expired.</Msg> <Msg time="2018-01-25T10:58:48,244" type="DEBUG" code="9999" source="Admin" process="4180" thread="14" methodName="" machine="xxx.yyy.com" user="" elapsed="">Token is not a valid Portal token. Token = z5E-uAFEZV2aRRkGrAYiyajTjiw4zT1u1uutBf4VlsA8pFFu6oGJsb16rvEe919SdpRe4II06rLft7p09l6rOQLrSxNg45HhPEigW7OUxtX50Fj_IiVdwAA8Z5iDU316ojW12YtG01Tu0rDsgC6DhCsNLOfdNERx6GI-EfggPlo., referrer = http://www.esri.com/3EABCB33-5666-431C-AAE0-92CDE6D96FDD</Msg> <Msg time="2018-01-25T10:58:48,249" type="DEBUG" code="9999" source="Admin" process="4180" thread="14" methodName="" machine="xxx.yyy.com" user="" elapsed="">java.io.IOException: com.esri.arcgis.discovery.admin.security.InvalidTokenException: com.esri.arcgis.discovery.admin.security.AGSSecurityException: com.esri.arcgis.discovery.admin.security.AGSSecurityException: Server machine 'https://DGISWEBDRLRW2K8:7443/arcgis/sharing/rest/community/self' returned an error. 'Invalid token.'</Msg> <Msg time="2018-01-25T10:58:48,435" type="DEBUG" code="9999" source="System/PublishingToolsEx.GPServer" process="3192" thread="20" methodName="" machine="xxx.yyy.com" user="" elapsed="">Posting response from worker thread.</Msg> <Msg time="2018-01-25T10:58:48,449" type="DEBUG" code="9999" source="Rest" process="4180" thread="14" methodName="" machine="xxx.yyy.com" user="" elapsed="">In RServlet</Msg> <Msg time="2018-01-25T10:58:48,449" type="DEBUG" code="9999" source="Rest" process="4180" thread="14" methodName="" machine="xxx.yyy.com" user="" elapsed="">In RServlet</Msg> <Msg time="2018-01-25T10:58:48,802" type="DEBUG" code="9999" source="Server" process="4180" thread="14" methodName="" machine="xxx.yyy.com" user="" elapsed="">ARCGIS_PORTAL_TOKEN Authentication, Unable to validate token com.esri.arcgis.discovery.admin.security.AGSSecurityException: Server machine 'https://DGISWEBDRLRW2K8:7443/arcgis/sharing/rest/community/self' returned an error. 'Invalid token.'</Msg> <Msg time="2018-01-25T10:58:48,808" type="INFO" code="9029" source="Rest" process="4180" thread="14" methodName="" machine="xxx.yyy.com" user="a6c0b1c2-04ff-4b3f-881e-43a6e96aa25e" elapsed="">Request user: a6c0b1c2-04ff-4b3f-881e-43a6e96aa25e, Service: System/PublishingToolsEx/GPServer</Msg> <Msg time="2018-01-25T10:58:48,809" type="DEBUG" code="9999" source="Rest" process="4180" thread="14" methodName="" machine="xxx.yyy.com" user="" elapsed="">In AdminSecurityPreHandler</Msg> Are there any hints on performance on these messages?

‎01-25-2018

I have modified the arcgis js path and then deployed to IIS, the map app does not work.

‎01-16-2018

Thanks for your reply. All servers are behind firewall The ArcGIS Server is federated to Portal The ArcGIS Server is configured to a hosting server Portal and ArcGIS Server are on separate machines and there is one web adaptor on each machine. Each adaptor is connected to the ArcGIS component on the machine

‎01-14-2018

Thanks for your reply, but my map app is created from WebAppBuilder, where I can find source of the app to modify the javascript?

‎01-09-2018

Thanks. About the slow JS load time, the only debug tool I know is IE developer tool. Are there any tool available for debugging?

‎01-08-2018

Thanks for your reply, but my client requires authentication on map services. The map app is created by WebAppBuilder, can token authentication be applied to WebAppBuilder? Besides, the map app loads slowly at first time but faster at later loads.

Online Status	Offline
Date Last Visited	‎09-13-2023 09:41 AM

My Ideas

Latest Contributions by MatsHardy

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Web AppBuilder hangs when Creating Map Apps

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Re: Portal Certificate Problem

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