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We received error: 'An unknown error has occured. Contact your administrator to check that the license manager is running with valid licences'. This error can show up in License Manager 2023 (our case) if the Mac Address of the License Manager machine changes. The alternative was to recreate the .json license file with the right Mac Address and reload it to LM and Portal. Problem solved if that is the error.
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01-24-2024
09:55 AM
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I had the issue that an Admin was able to send surveys from Inbox folder and the Mobile Workers could not. After checking the logs on the app, we saw this: "code": 400, "details": [ "'edits' parameter is invalid", "Geometry update not allowed.", "Unable to apply edits." Checking the service, it the Advanced Settings it had checked the option to 'Update Attributes Only' and not the 'Attributes and Geometry', by checking this last one we were able to send surveys with Mobile Workers. Just in case anybody is having the same issue.
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12-29-2023
02:22 PM
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0
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413
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I had the issue that an Admin was able to send surveys from Inbox folder and the Mobile Workers could not. After checking the logs on the app, we saw this: "code": 400, "details": [ "'edits' parameter is invalid", "Geometry update not allowed.", "Unable to apply edits." Checking the service, it the Advanced Settings it had checked the option to 'Update Attributes Only' and not the 'Attributes and Geometry', by checking this last one we were able to send surveys with Mobile Workers. Just in case anybody is having the same issue.
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12-29-2023
02:22 PM
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411
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Hello @VaneiriPatt Were you able to resolve that issue?
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11-01-2023
12:59 PM
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186
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IDEA
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Hello @MargaretCrawford and @KoryKramer for the info provided. We will tell the customer to kudo this idea and hopefully this will be catched in any version soon.
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10-12-2023
01:38 PM
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644
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Hello@MargaretCrawford Is there any BUG or EHN number we can keep on checking to see the advance of this?
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10-11-2023
02:06 PM
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0
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661
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Hello @PetterHersinger Did you ever found a solution to the issue?
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03-07-2023
02:11 PM
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486
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Hello @GlenShepherd I appreciate you keep noted of the ENH number when available. Regards;
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02-27-2023
06:29 AM
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0
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845
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IDEA
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Hello @PaulSweeney3 you can submit a case to ESRI support so that your account can be added to ENH-000153550 that is now in review and strengten the Enhancement request. The more accounts affected the more visibility this request will have.
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02-22-2023
08:25 AM
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750
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Hola @DiegoLlamasOlivares: Lo que hicimos hace un par de años con un cliente fue: A la URL del REST se le agrega estos parámetros: URL sin tóken: https://***portal.dns.com***/ServerWAName/rest/services/Hosted/survey123_f73aee38b1b14a3ea21942adfc87d052_stakeholder/FeatureServer/1/query?where=1%3D1&outFields=*&returnGeometry=false&returnDistinctValues=false&returnIdsOnly=false&returnCountOnly=false&returnExtentOnly=false&returnZ=false&returnM=false&multipatchOption=xyFootprint&returnTrueCurves=false&returnCentroid=false&sqlFormat=none&resultType=&f=json Url con tóken: https://***portal.dns.com***/ServerWAName//rest/services/Hosted/survey123_f73aee38b1b14a3ea21942adfc87d052_stakeholder/FeatureServer/1/query?where=1%3D1&outFields=*&returnGeometry=false&returnDistinctValues=false&returnIdsOnly=false&returnCountOnly=false&returnExtentOnly=false&returnZ=false&returnM=false&multipatchOption=xyFootprint&returnTrueCurves=false&returnCentroid=false&sqlFormat=none&resultType=&token=hQkWxLtvyshRL4EbljrV2fMdm03dSR-1RX5rE-Q1zfkhmmcHypXf4I5TrxPTdLggO5iYj37aPzJY2uJZeaZcnazrHwDnYRqA8Wc6Oitv92efR1gKsxv68MRho_ZcUu_gFyce05NNSqHYlEtR1r5-7-mClPG7PFL_R199sViH-SnbJCGSXMbDDQmr1z1OdLpDtRnGfJREeh7yIyBnR0NjDiRsFoi-xVhd6yvUhxGhcFw.&f=json En ese momento recuerdo que las dos funcionaron. Me basé en este blog para cargarlas: How to use ArcGIS with Power BI - Resource Centre | Esri UK & Ireland Básicamente el proceso es el siguiente: Obtener datos de la web: Ingresa la URL con o sin tóken: Le damos clic a la lista de features: La lista de Feature los mandamos a la tabla: Le damos a Aceptar a como sale el mensaje siguiente: Le damos clic al botón ‘Expandir’, Quitamos check de ‘Usar el nombre de la columna original como prefijo’ y le damos ‘Aceptar’: Le volvemos a dar ‘Expandir’ y salen los Atributos de la tabla o capa, y le decimos: Le decimos Aceptar, y ya nos deberían salir los datos para empezar a trabajar: En la esquina superior derecha cerrar y aplicar.
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01-13-2023
04:10 PM
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0
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0
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250
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POST
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Hello @vijaybadugu were you able to resolve this error? It is happenning us the same thing.
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09-14-2022
02:55 PM
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0
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0
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1374
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POST
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Hello @ChristopherBowering and @ScottPage We are seeing the issue also on a portal based webmap, what we are also seeing is that it is behaving with errors only on Android devices, but not on iOS devices. Did you happenn to see the same thing? Do you have any case number or bug number or another workaround from ESRI Technical support?
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08-11-2022
12:57 PM
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0
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0
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1810
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POST
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Hello @LaneHowerton did you find a solution for this?
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06-16-2022
10:20 AM
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0
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274
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POST
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Hello: We have a distributed Enterprise env. on Linux. We are on a point that we can publish hosted feature layers from ArcMap and by creating a Survey on 123 Connect, but not from ArcGIS Pro or the Portal interface. When done from Portal we get '500 internal server error'. Just the day before the error started showing we changed the internal certificates for ones that were not expired, they were before that day. The certificates are just the same as the ones before just with not expired. We are thinking if this could be because of the API used by Portal and Pro to make publications. We had already restarted all the machines, restarted tomcat, re added the CORS allowed origins parameter and still no change. If anyone has any idea where we can start looking we will appreciate.
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05-27-2022
07:57 AM
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Title | Kudos | Posted |
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1 | 05-29-2020 09:54 AM | |
1 | 05-09-2022 03:25 PM | |
1 | 02-16-2022 03:15 PM | |
1 | 02-04-2022 11:27 AM |
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