Thanks for following up, @Deborah_Roth, and my apologies for having initially missed your follow-up question as well @NCESOpen_Data.
I've checked in with our team working on the app and there is a known bug affecting some users, which they're actively working to fix. The current expectation is that it'll take at least 24 hours to fully correct, so please try again after that and let us know if you continue to experience any issues.
We're genuinely sorry for the inconvenience and appreciate your patience while we get that resolved!
Jesse Cloutier
Community Manager, Engagement & Content