Problem results survey123 not appearing with other account

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11-01-2022 03:17 AM
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LucZwartjes1
New Contributor III

I created several surveys using Survey123, made them all public (as well collection as viewing results).
I saved the results as layers and added them to a web map. When I open the map using my account I can see the results, also as expected that layer stays dynamic (adding a new survey will add a point om my layer).
The layer is also made public, as well as the rest of my web map.

But when a open the web map in another account I can see all layers except the survey layers. I get a fault message: "An error occurred opening the layer".

This is also the case inside my own organisation: when opening the web map with another account inside my organisation the same fault.

Who knows the solution?

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LucZwartjes1
New Contributor III

Hi Kylie

it did work: I shared the wrong layers, had to share the layer with the name '_stakeholder', now it works

Thank you

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Kylie
by Esri Regular Contributor
Esri Regular Contributor

Hi Luc! Let me see what we can figure out here. I'll reach out to you to get some more details (my colleague Charlie shared your info with me). 

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LucZwartjes1
New Contributor III

Hi Kylie

it did work: I shared the wrong layers, had to share the layer with the name '_stakeholder', now it works

Thank you