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Getting Failed to obtain item from data store for given id: () error on everything

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09-17-2025 11:37 AM
DougBrowning
MVP Esteemed Contributor

We keep getting this error " Failed to obtain item from data store for given id: ()" on all our services.  We have tried every kind of way to publish we can think of.  No errors on the publish.  Tried from sde connections (OSA and default version), added to database section, you name it.  Its all our services.  Even very simple ones for testing.

Happens on our dev 11.5 and production 11.3 server.  Only posts I find point to number of instances but the server has plenty of room and they all perform well.  The dev server I am only one on it and still get it.  Tested shared instances and dedicated multiple times.  Just a simple map service, no feature.  No big layers or queries.  There are relationship classes in some but not all.  Tried all kinds of data store connections also.  They look good and again no errors at all on publish.  As you see the id is blank in the error.  Been going on for a long time now.

What can cause this?  It is marked as Severe so we do not want to just ignore it.

Thanks a lot

1 Solution

Accepted Solutions
GIS-Chris
Occasional Contributor
4 Replies
GIS-Chris
Occasional Contributor

Hi @DougBrowning 
Sounds like this one to me: BUG-000175811 for ArcGIS GIS Server

DougBrowning
MVP Esteemed Contributor

Yea I found this later but forgot to post.  Thanks a lot

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LJackson29
Frequent Contributor

@DougBrowning Did you experience any issues editing these services in Pro? I have a service that is throwing this error, and I am having issues editing the service in Pro - sometimes the edits hold and other times they don't.

DougBrowning
MVP Esteemed Contributor

No we do not edit from the service at all.

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