Error Please sign in to continue (oriented imagery)

[CharliePoate]

When trying to publish an oriented imagery catalog I get a message stating - Error Please sign in to continue.

I am signed into the portal as an Admin.

Pro 3.2.1

Enterprise 11.1

OIC version 2.4

Image MGT Workflows tools V 2.14

[RandallRebello]

Hi Charlie

Can you check that the portal you are trying to publish to is the active portal. 

Randall

[CharliePoate]

Hi Randall, the portal is active. We have multiple instances (Dev/Test/Prod) all at 11.1 and I get the same error with all of them. I have recently downgraded to Pro 3.1.4  so I will test again to see if it has been an issue between 3.2.1 and enterprise 11.1.

[RandallRebello]

hi Charlie, 

Are you able to access items on your portal?  It could perhaps be an access issue. Also check if your user account has permissions to publish. 

Randall 

[CharliePoate]

Hi Randall, 

The account connected to the portal is an administrator. Are there any requirements for the portal users to have any additional role/licensing e.g. Image Analyst?

Charlie

[RandallRebello]

Hi Charlie,

What kind of authentication are you using for Enterprise? Also can you also try out a couple lines of python code for me. You can send me the results via a direct message. 

Open a python window from  the Analysis window in Pro. 

Type in and run this code. 

from arcgis.gis import GIS
GIS("Pro", verify_cert=False)

Send me the result. Just need to know if it created this successfully.. 

Next run this line

arcpy.GetSigninToken()['token']

it should print out a token. let me know what it does. 

I checked with our developers.. and basically if it cannot get a token it will show that message. 

Randall

[ToddTurner2]

I am getting the same error/behavior.

I've found that if I set ArcGIS Online (www.arcgis.com or my company's company.maps.arcgis.com  ) as the Active portal, it goes away. However, then I am unable to publish to to my Enterprise Portal (also 11.1).  I don't want to publish to AGOL.  It seems that this OIC tool in its current form (2.17) is actually not capable of publishing to an Enterprise Portal due to this seemingly inappropriate error check.

(For the Oriented Imagery Catalog field, "Parameter is missing or invalid" when attempting to Run)

(Also using an administrator account for both AGOL and the Enterprise Portal)

Is Portal 11.1 not compatible? Is there some extension/license required? Must there be an Imagery and/or Raster Analytics Server federated to it?

[CharliePoate]

Hi Todd, since upgrading Pro to 3.3.2 which includes the OIC tools I have not had this issue again. I didn't resolve it with my previous setup.

[ToddTurner2]

Thanks for the feedback.  I tried it from Pro 3.5, and got the same message. Actually worse - it doesn't even recognize a signed in connection to www.arcgis.com  (I don't think the management tools have been updated for 3.5 yet).  I'll try going back to exactly 3.3.2 and see what it yields.

[ToddTurner2]

OK - I clean installed Pro 3.3.2.  I didn't get any different result there. Your phrase I didn't comprehend/catch initially was "which includes the OIC tools". I initially tried to use the 2.17 OIC management tools in Pro 3.3.2 - same.
Once I attempted to use the built-in OI tool in Pro 3.3.2, I am actually a little more confused by your answer. Those tools create the newer OI Dataset rather than an OI Catalog.  If my understanding is correct, OI Datasets can only be published to Enterprise 11.2+.

So, did you not only upgrade to Pro 3.3.2, but also your Enterprise to something above 11.1?