Unable to download software from MyESRI new site.

[FionaRenton1]

Is anyone else having this issue today? We have downloaded a lot of software from the old my.esri pages in the past, but the new website leads me to this page "{"success":false}" 

We have tried multiple browsers, incognito, cleared cache, different laptops...

I have a ticket open

[JayantaPoddar]

You can go back to Classic My Esri.

In the new My Esri, I am not facing this issue. I can see the software for download.

You could reach out to Esri Support team, if the issue persists.

[FionaRenton1 · Accepted solution]

ESRI seem to have fixed this for us today.

I could see the downloads, but the software would not download. I had a case open.

[TerenceNg2]

I also get this issue today. Not sure what happens.

[FionaRenton1]

I had to open a support case. This was a problem with the new myESRI page.