We will be moving forward with a release of My Esri this Wednesday April 29th, at 5pm (PST). Please see the below enhancements and fixes that will be included.
5.13 My Esri Release Items
Moving forward, Streetmap Premium and Business Analyst license files (SDLIC) will be available on My Esri.
The Recover Lost Licenses workflow has been updated to show licenses that have already been returned through the Software Activation Wizard as ineligible for return.
Pagination now works on the authorization details page.
The Dutch language has been added back to My Esri.
The issue has been fixed regarding contact information. When the maximum limit was reached for Standard entitlements, My Esri displayed the wrong contact information.
The issue has been fixed regarding organizations with unlimited Premium calls. The Request Case form was defaulting to Standard instead of Premium for these organizations. The form will continue to default to Standard where the organization has a block of calls for Premium.
We will be moving forward with a release of My Esri this Thursday March 12th, at 5pm (PST). Please see the below enhancements and fixes that will be included.
My Esri Release
Store Purchase Renewals
For those who have made purchases on the Esri Store, the renewal process from My Esri has been updated. The renewal tools have been put in one place, on a new page called Manage Store Purchases. Also, you can now turn on autorenewal for ArcGIS Personal Use and ArcGIS Student Use.
ArcGIS Online Information
Added filters for Activated and Not activated subscriptions to better manage subscriptions.
Fixed an issue where the user had to select the 'Environment' link on term licenses prior to being able to add term dates.
Updated the License Files list to include a concatenated list of all license types in the file.
An authorized caller label has been added to the user easily identify authorized callers.
If a language is not set on your profile, you will be prompted to provide this information the next time you sign in with your Esri Account (ArcGIS Online Account). Before, My Esri defaulted to English for both the site and its emails if the language was not set.
For support cases, the issue where part of the page was being clipped off when printing Case Details has been fixed.
We will be moving forward with an exciting release of My Esri this evening Wednesday February 19th, at 5pm (PST). Please see the below enhancements and fixes that will be included.
My Esri Release Items
With the list of functionality on the licensing tab growing, the side navigation has been updated to better highlight the newer tools (tags, configuration, recover lost license), and emphasize the License Esri Products workflow.
When inviting a user to join an organization, the option to add then as an authorized caller is now available.
When a user's access to My Esri is limited with a time range, they will now see a message 30 days before their access will end. The message lets them know who to contact if they want to extend their access. They can dismiss the message, but it will reappear after they sign in again in a new browser session.
The issue where the User Permissions Grid could not be exported has been resolved.
Added a button on the License Esri Products page to use a License File Configuration.
Added a form to the Convert ArcGIS Pro Named User Licenses for users to request to convert back to named users.
Fixed an issue where notes were being removed in Authorization Numbers Details.
Grouped duplicate items in ArcGIS Pro license files so they do not show as duplicates when installing the file.
Updated the Renew Maintenance Quotes page to exclude quotes where materials are marked as not eligible for online renewal.
We will be moving forward with a release of My Esri on Tuesday December 17th at 5pm (PST). Please see the below key enhancements and fixes that will be included.
My Esri Release Items
My Esri is now available in Ukrainian.
ArcGIS Online information has been added to the Licensing page. This includes subscription ID, total remaining credits, activation date, renewal date, total members, available members, members per user type and add-on licenses.
For the License Esri Products workflow, the 'Ungroup Products by Authorization Number' has been updated to with an (optional) label to let users know they are not required to check the box. A Common Question has also been added explaining what the 'Ungroup Products by Authorization Number' means.
The link in the License Esri Products workflow that says 'What are add-on user type extensions and extensions bundles?' has been updated to 'What are add-on user type extensions?'
The License Esri Products workflow has been updated to make the Phone Number and State/Province fields required in the End User Information step.
The request permission form has been updated to show a checkbox list of available My Esri permissions for a user to choose from. This helps the user select the correct permissions as well as the receiving administrator process the request as it will be pre-selected.
The issue has been resolved where a user connected to one developer subscription was getting a permissions error when trying to access License File details.
For authorized callers, the ability to add notes to closed cases has been disabled. If there is additional information, the workflow is to contact the analyst via phone/email, or request a new case.