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(15 Posts)
Esri Contributor

New Learn Paths

A Learn Path is sequenced set of resources for learning about a particular topic. Here's a roundup of new paths in the Learn ArcGIS Gallery that have appeared in the last month. 

Exploring Location Analytics in Business Education
Chick-fil-A logo

Explore why and how to use Location Analytics in Business Education with this set of readings, case studies, and hands-on activities.


GIS for computer science CTE programs (Python)

Markdown optionSee the role of GIS in computer science CTE. Use the spatial lens of GIS to help students in the career cluster for information technology understand data processing, scripting, and automation. Explore GIS through Python and Jupyter Notebooks.


New Learn Lessons

A Learn Lesson is a step-by-step tutorial that uses a real-world scenario to introduce key ArcGIS tools and workflows. Here's a roundup of new lessons in the Learn ArcGIS Gallery that have appeared in the last month.

Visualize global COVID-19 trends in ArcGIS Insights (ArcGIS Insights)

COVID-19 case/deaths mapThe coronavirus disease 2019 (COVID-19) pandemic has impacted the world at an unprecedented scale. Combatting the pandemic will require worldwide data collection and sharing. The European Centre for Disease Prevention and Control (ECDC) provides the latest available public data on COVID-19, which can be used to gain critical insights about the disease's spatial and temporal spread.

In this lesson, you'll create an overview of global COVID-19 cases in ArcGIS Insights. You'll map data from the ECDC and create charts to show how cases are changing over time. Your result will be a shareable workbook that displays and describes the pandemic from multiple angles and makes key information understandable and accessible.

Visualize social distancing across California (ArcGIS Pro)

Diminishing hot spotsNothing has changed our collective spatial behavior quite like the coronavirus disease 2019 (COVID-19) pandemic. Esri partner SafeGraph allowed ArcGIS users to track changes in social distancing behavior with timely statistics. SafeGraph creates this data from mobile apps that collect location data, and they’ve developed algorithms to quantify behavior patterns into simple, understandable metrics. In this exercise, you’ll explore a prepared set of block group-level SafeGraph social distancing metrics from May 1, 2020, to June 14, 2020, with charts and animations. You’ll also use space-time pattern mining tools to assess patterns and visualize the data as a multidimensional voxel layer.

Site a new hospital (ArcGIS Online)

Loundoun County, VAThe Loudoun County Board of Supervisors seeks a location for a second hospital in the county. The site must meet the following criteria:

  • Be within two miles of urban areas.
  • Be more than a 20-minute car ride from the current main hospital.
  • Be within one mile of main roads.

In this lesson, you'll use proximity tools to create data layers to address these criteria. Then, you'll use data management tools to combine the layers to find possible locations.

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Esri Contributor

New Pages

graphic of woman with tabletWe've got a new home page aimed at getting visitors to the appropriate content quickly via experiences and capabilities. Check it out!

will.i.am videoWe've got a new page for K-12 educators just starting with GIS. Check it out!

New Learn Paths

A Learn Path is sequenced set of resources for learning about a particular topic. Here's a roundup of new paths in the Learn ArcGIS Gallery that have appeared in the last month. 

smoke mapMake a map in a minute

Learn how to make a map in a minute (or less) using ArcGIS Online and ArcGIS Living Atlas of the World.

lake drying up satellite imageGIS for population and development studies: Data analysis and visualization

Learn advanced spatial analysis and cartographic techniques.


New Learn Lessons

A Learn Lesson is a step-by-step tutorial that uses a real-world scenario to introduce key ArcGIS tools and workflows. Here's a roundup of new lessons in the Learn ArcGIS Gallery that have appeared in the last month.

utility mapValidate edits in the utility network with attribute rules (ArcGIS Pro)

In this project, your role is as a GIS Analyst who has started working with an organisations electric utility network in ArcGIS Pro. Over the past few months, you've noticed certain irregularities with edits made to the peak load attributes of services in the network while performing regular QA/QC processes. After discussing the problem with your colleagues, you've decided to implement new attribute rules to prevent certain types of edits and to create a log that can be shared for monitoring and analysis of the edits made to the features.


map with image in pop-upMap the highest mountains

A web map can include descriptive information about features in a pop-up. The information that appears when a feature is clicked can include text, images, and links to web pages. As a map maker, you decide what information to include and how to present it. In this lesson, you'll create a .csv file with data about five of the highest mountains in the world. You'll use the file to create a layer on a map. Then, you'll customize the layer's pop-ups so that when you click a mountain feature, you will see key information and a photo of the mountain.

This lesson, adapted from one developed for middle and high school students, is making its debut in the Learn Gallery. You can find it and others like it by searching the tag "teachgis" in the Gallery search bar.

part of a map of China
Make a map of China

In this lesson, you'll make a map of China. Along the way, you'll copy and save a map; navigate around a map; and arrange, filter, and style layers.

This lesson, adapted from one developed for middle and high school students, is making its debut in the Learn Gallery. You can find it and others like it by searching the tag "teachgis" in the Gallery search bar.

Updated Lessons

The Learn ArcGIS Team updates lessons for the latest version of software products. Here's a round up of lessons that were updated to new software versions.

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Esri Contributor

New Learn Paths

A Learn Path is sequenced set of resources for learning about a particular topic. Here's a roundup of new paths in the Learn ArcGIS Gallery that have appeared in the last month. 

Editing rasters in ArcGIS Pro with Pixel Editor tools

Editing raster dataGet a jump start on editing raster datasets with the Pixel Editor tools in ArcGIS Pro.

Try the new Map Viewer

Clustering using the new Map ViewerExplore how responsive smart mapping in the new Map Viewer can show you a different view of your data and help you make better decisions more quickly.


New Learn Lessons

A Learn Lesson is a step-by-step tutorial that uses a real-world scenario to introduce key ArcGIS tools and workflows. Here's a roundup of new lessons in the Learn ArcGIS Gallery that have appeared in the last month.

Use ArcGIS AppStudio to build a 311 mobile app (AppStudio)

Configuring appArcGIS AppStudio provides ready-to-use configurable templates to help you create and deploy mobile apps that run on multiple platforms and don't require you to write any code. In this lesson, you'll configure and test a mobile app for citizens to submit nonemergency community 311 requests, such as graffiti removal, streetlight repair, and tree maintenance, to the City of Cilantro.

Create a report in ArcGIS Insights (ArcGIS Insights)


Cards in ArcGIS InsightsThe number of fatal cycling accidents in Ottawa, Canada, increased between 2015 and 2018. Cycling advocates have called for the city to adopt a Vision Zero policy to eliminate traffic fatalities and increase public safety. You have completed your analysis of cycling safety, and now you must share your results with stakeholders.

You want to have a professional-looking report that clearly and effectively communicates your findings. In this lesson, you'll apply cartographic principles and custom design choices to an existing Insights workbook before you share the report.

Updated Lessons

The Learn ArcGIS Team updates lessons for the latest version of software products. Here's a round up of lessons that were updated to new software versions.

Map Breast Cancer Differences by Ethnicity (ArcGIS Insights 2020.2)

Breast Cancer hot spots In a 2017 report, the American Cancer Society estimated that, in the United States, American women incurred 252,710 new cases of breast cancer and that 40,610 women had died from the disease. ACS statistics also reveal significant disparities between white and black women. Although the survival rate between those two ethnic groups is narrowing, significant disparities remain. In this lesson, you'll take a deep dive into those reasons by mapping mortality rates and risk factors.


Get started with ArcGIS Insights (ArcGIS Insights 2020.2)

Based on the length of the bars, the total number of collisions involving cyclists was highest in 2016.

The number of fatal cycling accidents in Ottawa, Canada, increased between 2015 and 2018. Cycling advocates have called for the city to adopt a Vision Zero policy to eliminate traffic fatalities and increase public safety.

In this lesson, you'll create a workbook in ArcGIS Insights to analyze which city wards have the most accidents and which route types are safest (or most dangerous) for cyclists. By combining charts and maps, you'll determine what steps the city can take to make cycling safer.

Update Real-Time Data with Python (ArcGIS Pro 2.6)  

National Oceanic and Atmospheric Administration (NOAA) Coral Reef Watch frequently updates data on coral bleaching. If you map this data, it'll likely become outdated within a few weeks. How do you automate updates so that your GIS layers use the latest data as soon as it becomes available?

One way is to use a feed routine. A feed routine is a workflow where data is queried from a live feed repository and the information is passed to a map. In this lesson, you'll use Python to create two feed routines, one that automatically updates feature classes in ArcGIS Pro and one that automatically updates feature services on ArcGIS Online or ArcGIS Enterprise.

This lesson will introduce you to both basic and advanced Python topics.

Python code

Analyze fire preparedness with the ArcGIS GeoEnrichment Service (ArcGIS Pro 2.6)

Most hexagons either have no residents or 50.1 to 75.0 percent smoke detector ownership. Marin County, California, is known for its heavily forested areas and has many homes in areas with a high risk of fire. County supervisors plan to partner with the American Red Cross to educate the community about fire prevention, preparation, and response as part of its Home Fire Campaign.

In this lesson, you'll perform regional analysis of Marin County's forested areas. In particular, you'll determine the percentage of homes that have a smoke detector. This information will help officials target their campaign geographically.

Get started with ArcGIS Online (ArcGIS Online June 2020)

In this map of Houston, census tracts with a higher-than-average percentage of households without a vehicle stand out in blue. Hurricanes can result in tremendous damage and loss of life. With online maps, you can help plan evacuation strategies and share your findings with the people who make decisions. You'll create a map of Houston, Texas, based on publicly shared data. By analyzing vehicle ownership across the city, you'll pinpoint areas that may have difficulty evacuating in time. Then, you'll present your results as a professional-looking web app for others to explore.

Manage data in ArcGIS Online (ArcGIS Online June 2020)

Manage data in ArcGIS Enterprise (ArcGIS Enterprise)

A coyote sighting report in Oakville

Human-wildlife interactions are becoming more prevalent, and many communities have inevitably found that some of their neighbors are coyotes. To inform the community where they may have a higher risk of encountering coyotes, you'll publish a data layer for people to report and view coyote activity. There are three different audiences for this data, each with unique requirements as follows:

  • Public—Adding observations to a map
  • Public—Viewing only reported coyote activity that has been reviewed for quality
  • City staff—Adding observations to a map and viewing and modifying all recently reported coyote activity

You'll create hosted feature layer views from your published layer to give each intended audience a focused experience when working with the coyote activity layer. Hosted feature layer views provide a unique set of capabilities that allow you to meet the needs of each audience. Using views helps to simplify your work, reduce unintended edits, and avoid duplicating the source data. Finally, you’ll add the views to a map so you can compare the different user experiences. You'll add and delete features to confirm your views are ready for use in your organization and the community.

Policy mapping - Improve newborn health (ArcGIS Online June 2020)

This map indicates three counties in the greatest need of intervention, as well as clear categories of other counties where intervention may be advised.

The Centers for Disease Control and Prevention recently set a goal: By 2020, no more than 7.8 percent of newborns in the United States should have a birth weight under 5.5 pounds. You want to suggest policy actions to your state government to improve newborn health and help reach this goal.

To do so, you'll create a policy map that identifies two groups of counties: those closest to meeting the goal and the major outliers impacting the state's average. You'll ensure your map visually communicates clear policy goals, and then share it as a web app.

This lesson is targeted toward government employees or any civic-minded individual who wants to make a difference in their community.

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Esri Contributor

Teach with GIS Beta Website

StudentsThe Learn ArcGIS Team unveiled a beta website, Teach with GIS, at the User Conference. The site is aimed at K-12 educators who want to include GIS in their teaching. The site includes videos of educators sharing why they include GIS technology in social studies and STEM lessons. There are also a dozen ready-to-use hands-on apps and stories that students can explore in the classroom or at-home.

New Learn Paths

A Learn Path is sequenced set of resources for learning about a particular topic. Here's a roundup of new paths in the Learn ArcGIS Gallery that have appeared in the last month. 

Teach with ArcGIS Notebooks

Code in an ArcGIS Notebook

Use ArcGIS Notebooks as a teaching tool, from delivering class assignments to presenting analysis as a slideshow. This path is aimed at educators who want to include ArcGIS Notebooks in their teaching. 

New Learn Lessons

A Learn Lesson is a step-by-step tutorial that uses a real-world scenario to introduce key ArcGIS tools and workflows. Here's a roundup of new lessons in the Learn ArcGIS Gallery that have appeared in the last month.

Find, inspect, and replace guardrail end treatments in ArcGIS Online

Find, inspect, and replace guardrail end treatments in ArcGIS Enterprise

 An ArcGIS Dashboard of replaced guardrails and treatments

The Texas Department of Transportation (TxDOT) recently published information about a statewide operation to replace a certain type of guardrail end treatment that has caused multiple deaths. In this lesson, you'll manage multiple stages of this operation, including data collection, guardrail inspections, and recording the replacements.


First, you'll create a feature layer in ArcGIS Online to contain the data. Then, you'll use ArcGIS QuickCapture, Collector for ArcGIS, and Survey123 for ArcGIS to complete the operation. Last, you'll display the results in ArcGIS Dashboards.


Identify retail gaps with void analysis


Map of competitor locationsAs demand for healthy foods and beverages grows, power juices and smoothies increase in popularity. A successful juice bar chain in Frisco, Texas, wants to expand to neighboring cities in Collin County. But does the area already have similar businesses that may reduce demand, or is there a gap that the juice bar can fill? To answer these questions, you'll perform void analysis in ArcGIS Business Analyst Web App.


Void analysis identifies gaps in specific businesses and services in one area compared to a similar area. You'll use it to compare Frisco to a neighboring city and find out if that city has a gap in juice bar businesses that the chain can fill by opening a new location. While this workflow uses void analysis for retail, void analysis can also be used for services, real estate, and business networks.


Use species distribution patterns to assess protected areas (ArcGIS Online)


Map of species rarity in Southern AfricaSpecies diversity is the foundation of a healthy planet. The leading cause of species extinction is habitat loss. Protecting species requires protecting enough suitable habitat for species to live, thrive, and fulfill their ecological function.


The Half-Earth Project is working to conserve half the Earth's land and sea in order to protect enough habitat for 85% or more of Earth's species. The Half-Earth Project is mapping the location of species, protected areas, and human activities, and using this information to identify the best places to protect the most species. GIS is at the core of determining which half of the Earth to protect. This Learn Lesson introduces some of the mapping methods the Half-Earth Project team deploys, and how these methods lead to identifying conservation priorities.

The two fundamental considerations for examining biodiversity in any area are:


  • Species Richness - the total numbers of species in that area
  • Species Rarity - based on the number of species found only in that area

In this learn lesson, you will focus on protected areas and species information on the rarity of birds to understand and map how countries are protecting bird species with the highest rarity. This lesson focuses on the continent of Africa, though the analysis can be replicated for other locations.


Use multidimensional data to predict coral-bleaching events (ArcGIS Pro and ArcGIS Image Analyst extension for ArcGIS Pro)


Map of water bodies surrounding Australia highlighting where water temperatures suggest areas are more likely to experience bleaching events in which the coral reefs die.Coral reefs serve as a significant repository of marine biodiversity and are home to about 25 percent of marine species. Thus, the health and long-term success of these reefs are critical in maintaining our marine ecosystems. Unfortunately, reefs worldwide face many risks, primarily due to climate change. These include ocean temperatures that are too warm for coral survival, which may result in coral bleaching. In this lesson, you will use several years of daily sea surface temperature data to create a model that employs time-series forecasting capabilities to explore the impact of sea surface temperature on coral bleaching. Using model results, you will predict and identify locations showing anomalously high water temperatures. This will allow you to predict areas that are likely to be vulnerable to coral bleaching.


Explore Paris with ArcGIS Online


Eiffel Tower imageIn this lesson, you'll create a map of Paris, France, to learn the basics of working with maps in ArcGIS Online. Learn how to navigate, create, and save a map. Search for and mark locations, change the basemap, and add new layers.

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Esri Contributor

GeoNet is a community forum where Esri customers and staff ask questions and share knowledge. If you have a question related to ArcGIS, GeoNet is usually the fastest way to find an answer.


1. Go to the Learn ArcGIS GeoNet place.

2. Under Ask Learn ArcGIS, start typing your question.

GeoNet question bar

GeoNet will list existing questions that are similar to yours.

GeoNet search results

Green questions are those that have been marked answered.

3. If one of the suggested questions looks like it will be helpful to you, click it to view the conversation. If not, click the Ask my question button instead.

A new form opens.

GeoNet quesiton form

4. Type a description of your question. Your question is more likely to be answered quickly and correctly if it is specific.

  • What product are you using? (ArcGIS Online, Portal, ArcGIS Pro, StoryMaps, etc)
  • Can you include a screenshot? These are especially helpful to describe error messages or tool parameters.
  • Is this question related to a lesson or tutorial? If so, include a link to that site.

5. Scroll down to Publish Location.

Publish Location set to Learn ArcGIS

Currently, your question will be posted in the Learn ArcGIS place.

6. If you want to post it in another place instead, click Change. Search for keywords (for example raster, public safety, python) that are relevant to your question. If you find one you like, click it to post in that place instead of Learn ArcGIS.

Search for GeoNet place

Note: GeoNet has lots of places for different Product, Industry, and Developer Communities. Posting in the most appropriate space can increase the likelihood that it will be seen and answered.

7. Click Post.

When someone has replied to your question, you'll receive an email.

8. In the email, click View the full discussion, or View the full reply to open the conversation in GeoNet.

9. If the reply was helpful, click Yes. If you want to reply to the person helping you, click Reply.

Reply options

10. If a reply correctly answered your question or solved your problem, please click the Mark Correct button at the top of the reply.

Marking a problem as correct or helpful helps other people find the right answer faster when they are searching for an answer to their own question.


There's a lot more you can do with GeoNet. Check out the GeoNet Resource Hub to learn more.

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Esri Contributor

This document is no longer being updated. 

For more accurate information, please visit the new FAQ here: Frequently Asked Questions for Learn ArcGIS


To support workers impacted by COVID-19, we are offering free licensing for ArcGIS until August 31st, 2020 via Learn ArcGIS Below are frequently asked questions about this offer.


What is Learn ArcGIS offering and is it for me?

Q: What is Learn ArcGIS?

A:  Learn ArcGIS is a free resource for learning to use ArcGIS in the context of real-world problems.  It provides hands-on lessons for many products, such as ArcGIS Online, ArcGIS Pro, Story Maps, Survey123, and more – over twenty in all.   

Lessons can be filtered by capability (e.g., mapping, spatial analysis, real-time visualization); product; industry; resource type; or geographic region.  Learn Paths are curated collections of resources on a given topic, such as spatial analysis or health, providing easy access to a series of activities.   


Q: What is included in this offer?

A: This offer creates an account in the ArcGIS Online organization managed by Learn ArcGIS.

This account is separate from any other ArcGIS Online account that you may have elsewhere.

This account will give you access to ArcGIS Online, ArcGIS Pro, and many other application. It will not give you access to ArcMap.

Most common questions

Q: How can I download ArcGIS Pro?

  • Sign in at https://www.arcgis.com/
  • Use your Learn ArcGIS username.
  • Click your username in the top corner and choose My Settings.
  • On the Licenses tab, find ArcGIS Pro and click Download.
  • After you have installed ArcGIS Pro, sign in with your Learn ArcGIS username and password.


Q: I am having problems signing into or licensing ArcGIS Pro.

For example, if you see one of the following messages:

"The username you entered is not a member of this organization"

"Your account could not be used to authorize ArcGIS Pro because it is an ArcGIS Public Account."

"Invalid username or password. ArcGIS Pro wants to access your ArcGIS Online account information"

"The number of licenses assigned to the user exceeds the number available in my organization."


  • Click Configure your licensing options.
  • Set License type to Named User License.
  • Choose ArcGIS Online and set the URL to https://www.arcgis.com/

ArcGIS Pro licensing options


  • If you have another ArcGIS account that is also licensed for ArcGIS Pro, you can sign in with this account instead.
  • If you have multiple ArcGIS accounts, you can link them together. This will make switching between accounts easier.


Q: I am stuck on the registration page and unable to create a Learn ArcGIS account.

A: Please try the link again using a different web browser. https://learn.arcgis.com/en/become-a-member/


Q: How can I reset my password?

  • Click Sign In on any Esri site. Click Forgot password?
  • You will receive an email with a temporary password
  • Log in to arcgis.com with the temporary password and change your password.

Note: If you did not set a security questions the first time you logged in, your password needs to be reset manually by an administrator, so you will experience a delay.

ArcGIS login page 


Q: How do I find my user ID?

  • Click Sign In on any Esri site. Click Forgot username?
  • Enter the email address you used to register.
  • You’ll receive a list of all accounts associated with that email.  Use the one that ends with _LearnArcGIS.

I need help learning ArcGIS

Q: I have never used ArcGIS before. Where should I start?

A: We recommend starting with this lesson: Get Started with ArcGIS Online


Q: Where can ask questions?

Including technical questions about how to use ArcGIS Online, ArcGIS Pro, or general questions about GIS.

A: Post your questions here on GeoNet. If you don't know how, follow these instructions.

  • Learn ArcGIS staff actively monitor the GeoNet forum. Other Esri staff also answer here, as well as Esri customers who have direct experience with workflows like yours.
  • You may also find that your question has already been asked and answered.


Q: Where can I find training materials?

A:  The lessons on Learn ArcGIS are designed for new users. 

There are also many free materials in the Esri Training catalog. Materials that say "Require Maintenance" are not available with a Learn ArcGIS account.

What is included in this offer?

Q: What products are included in this offer?

  • ArcGIS Online
  • ArcGIS Pro Advanced, with the following extensions: 3D Analyst, Business Analyst, Data Reviewer, Geostatistical Analyst, Image Analyst, Network Analyst, Spatial Analyst, Workflow Manager
  • ArcGIS Business Analyst Web and Mobile Apps, ArcGIS Insights, Drone2Map for ArcGIS, GeoPlanner for ArcGIS, Navigator for ArcGIS, and Redistricting Online
  • The following app bundles: Essential Apps, Field Apps, and Office Apps. See the bottom of this page for the full list of apps in each bundle.
  • 200 credits


Does this offer include ArcMap?

A: Our program does not include a license to ArcMap. Because the Learn program is run through organizational accounts, all licensing is done via your named user account instead of licensing keys.

Alternatively, download and install ArcGIS Pro. Try one of these lessons to get started: Get Started with ArcGIS Pro or Migrate from ArcMap to ArcGIS Pro.


Q: What are credits? How many do I have? What do I do if run out of them?
A: Credits are consumed for certain types of actions in ArcGIS software products. Your Learn ArcGIS account includes more than enough credits to complete the lessons and explore on your own. Here are a few resources for learning about credits:

Q: What support is offered and how do I get help? 

A: Community support is available in the Learn ArcGIS GeoNet community. This forum is monitored by Esri staff. Read How to ask your questions on GeoNet for more information.


I need help with ArcGIS Pro 

Q: How can I run ArcGIS Pro on a Mac?

A: ArcGIS Pro is primarily meant to be run on a PC desktop computer. See the documentation on running ArcGIS Pro on a Mac: https://pro.arcgis.com/en/pro-app/get-started/run-pro-on-a-mac.htm

Alternatively, work with ArcGIS Online, which runs in a web browser: https://www.arcgis.com/. Try this lesson to Get Started with ArcGIS Online.


I don't see an option to download ArcGIS Pro.

A: Make sure you are signed into the right account. sign in at https://www.arcgis.com/. Use your Learn ArcGIS username.

If you are signed in correctly, email LearnArcGISSupport@esri.com and ask us to reset your license for ArcGIS Pro.How can I get ArcMap?


Q: Can I install and/or use ArcGIS Pro on more than one computer?

A: Yes!

  • You can access ArcGIS Online through a browser on any computer with an internet connection.
  • You can download, install, and run ArcGIS Pro on any computer that meets the requirements to run it.

Your Learn ArcGIS account can be used to sign into ArcGIS Online or ArcGIS Pro wherever you have access. This license, also referred to as a Named User license, travels with you, not your computer. For more information, see this documentation.


Q: How can I confirm that I am signed into ArcGIS software with my Learn ArcGIS account?

  • Open a new or existing project.
  • In the top right click on the text to the left of the "person" icon, it will show your “Learn ArcGIS” account, which will end in _LearnArcGIS.


Q: How do I know if my computer can run ArcGIS Pro 2.5? What if my computer is not able to run ArcGIS Pro 2.5?

A: The lessons use ArcGIS Pro 2.5 desktop software. You may be able to use these lessons against older versions of the software but note that some functionality as well as screenshots and instructions may be different.



If you have a Windows computer, you can use this test to see if your computer has the needed hardware and software to run ArcGIS Pro 2.5.


Esri does not offer a native version of ArcGIS Pro for MacOS, but the software can run on a Windows partition or a Virtual Machine. Please refer to this documentation for more information.
Esri does not offer a native version of ArcGIS Pro for Ubuntu. Esri does not support ArcGIS Pro under WINE.

Virtualized Environment
This documentation details how to run ArcGIS Pro in an on-premises or a cloud virtual machine.

Q: My computer does not have the required version of Microsoft .NET to run ArcGIS Pro. How do I install it?

A: Microsoft provides the download of the .NET Framework 4.8. The top option, "Runtime" is what's needed to run ArcGIS Pro. You will need to have privileges to install it on your computer. If you do not, please ask your computer support provider for help.


Q: When I try to run ArcGIS Pro, I get the error "time stamp invalid." What do I do?

A: If you see this error, the issue is that your computer’s time is not correct.

Here’s how to reset it. Do note that your version of Windows might be a bit different.

  1. Click the Windows “Start” button.
  2. Click “Control Panel.”
  3. Choose “Clock, Language and Region.”
  4. Click “Date and Time.”
  5. Click “Change Time Zone” button.
  6. From the Time Zone drop-down menu, choose your time zone [e.g., California -> Pacific Time (US & Canada)].
  7. Check the “Automatically adjust clock for Daylight Saving Time” option.
  8. Click “OK.”
  9. Now choose “Internet Time” column.
  10. Click “Change Settings.” 
  11. Check the “Automatically synchronize with an internet time server” option.
  12. From the “Server” drop-down menu, choose “time.windows.com.”
  13. Click “Update Now.”
  14. Click “Apply.”
  15. Click “OK.”
  16. Launch ArcGIS Pro.


Q: When I try to run ArcGIS Pro, I see an error: "Unable to establish a connection to https://www.arcgis.com." What do I do?

A: There are few different things that may cause this error.

1) This could be related to the TLS patch roll-out in April 2019. If so, you may need to update a security setting.

  • Open your computer's Control Panel.
  • Choose Internet Options.
  • Click Internet Properties > Advanced tab > Security.
  • Look at TLS 1.1 or 1.2. If they are not checked, please check the respective boxes to turn them on.
  • Try to run ArcGIS Pro again.

 Windows Internet Properties Advanced settings with all Use TLS options checked

2) It is possible that a firewall or antivirus is blocking access to ArcGIS Online. Please whitelist the following URLs in your firewall and antivirus:

3) Try resetting your Internet Explorer settings as discussed here.


Q: When I try to open a project in ArcGIS Pro, I see the error: "failed to load system tool." How can I fix it?

A: This is related to how Python is set up on your computer. The solution can be found here.


Q: ArcGIS Pro is not rendering my map. My computer fan is on continuously. What should I do?

A: This is related to your graphics card and how it's rendering the map. You may also see this message: "Changes in your graphics hardware detected. Close and reopen your map views to continue."


First, try changing the display engine currently being used by ArcGIS Pro. Sometimes one works better than the other.

  1. On the ribbon, click the Project tab. Or, if you are on the welcome screen, click the Settings button.
  2. Click the Options tab, then click the Display tab. If it's currently set to DirectX, switch to OpenGL, or vice versa.Display settings in ArcGIS Pro
  3. Open or return to your project and see if the display is better. If not, you can return to the original setting.


Second, if the change of display engine didn't help, you may want to see if there is a newer driver for your graphics card:

  1. Search in Windows for Device Manager.
  2. Expand Display adapters and note the name of the graphics card (e.g. NVIDIA Quadro K620)
  3. Go to the manufacturer's website (e.g. nvidia.com) and find that graphics card model
  4. Download and install the latest driver version for your specific card


How can I access my content after August 31?


Q: How can I save content that's in my Learn ArcGIS account at the end of August?

A: To save your content, you’ll need to copy the content into a different account such as an ArcGIS for Personal Use license or public account, or save locally.


To copy content to another account, there are three options:  1) ArcGIS Online Assistant, 2) GeoJOBE Admin tools, 3) ArcGIS API for PythonThis post explains more options for saving work created in a Learn ArcGIS account.


Q: How do I copy content from my Learn membership to my Personal Use account?

A: Currently there are three ways to copy content from one organization to another - 1) ArcGIS Online Assistant, 2) GeoJOBE Admin tools, 3) ArcGIS API for PythonThis post explains more options for saving work created in a Learn ArcGIS account.

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Esri Contributor

Table of Contents

1) ArcGIS Public Account vs. ArcGIS Organizational Account

ArcGIS Public vs Organizational Account

ArcGIS Public Account – opens the door to the Esri community for training, discussions, and more!ArcGIS Organizational Account – unlocks the power of ArcGIS software platform
You can create this account yourself, for freeThe ArcGIS organization's administrator must create this for you and provide information on how to access it
Available to just about anyone over 18The ArcGIS organization's administrator determines who needs an organizational account
Lasts a lifetime since it can't be deleted, ever,  even by EsriThe ArcGIS organization's administrator can create, change the privileges for, and delete an organizational account
Most people need just one; having more than one is just confusingYou may have more than one at a time for different tasks (work project vs. free course); be sure to select the correct one to access the needed privileges and licenses 
Holds your training history (courses completed, certificates, etc.) foreverHolds current ArcGIS Online privileges and named user ArcGIS licenses (such as for ArcGIS Pro); the ArcGIS organization's administrator can add or remove these as needed and delete the account entirely
Provides access to Esri.com websites (like Esri.com/training)The ArcGIS organization's administrator decides if the account provides access to Esri.com websites (like esri.com/training); many temporary accounts will NOT have Esri Access enabled
Provides limited access to ArcGIS Online (www.arcgis.com)Provides enhanced access to ArcGIS Online (www.arcgis.com); the administrator determines what privileges and licenses are available
Was at one time called an Esri Global account or an Esri accountWas at one time called an ArcGIS Online organizational account
Can be "turned into" an ArcGIS organizational account, with an invitation to join an organizationThe ArcGIS organization's administrator decides if the account includes access to Esri websites and licenses for Esri software like ArcGIS Pro

2) All About ArcGIS Public Accounts 

A) You can create an ArcGIS public account at accounts.esri.com. (Before you do, check to see if you already have one, since one is enough for most people.)

Create an ArcGIS Public Account

B) An ArcGIS public account allows access to websites with "esri.com" in the URL, including Training (www.esri.com/training), Esri Community (www.esri.com/community), My Esri (my.esri.com). You can see the websites you can visit in the drop-down menu, when you are signed in.

Esri websites you can visit with ArcGIS Public account

C) An ArcGIS public account stores your training history; you can find it at My Learning Activity.

My Learning Activity

D) An ArcGIS public account provides limited access to ArcGIS Online. There is no access to analysis, no credits to spend, and no access to named user licenses for ArcGIS software like ArcGIS Pro or Collector.

No analysis is available in an ArcGIS Public account

E) An ArcGIS public account cannot be deleted, but two ArcGIS Public accounts can be merged. Please contact accounts@esri.com to merge two or more accounts.

Merging two ArcGIS Public accounts

F) An ArcGIS public account can and should stay with you from school, to job, to another job... Using one ArcGIS Public account from your first connection with Esri through your latest course or webinar, ensures all of your Esri related information is accessible in one place, forever.

Lifelong ArcGIS Public Account

3) All About ArcGIS Organizational Accounts

A) ArcGIS Online or ArcGIS Enterprise administrators create ArcGIS organizational accounts. The administrator, your manager or your instructor will provide information on how to access the account. 


B) An ArcGIS organizational account does not provide access to websites with esri.com in the URL (Training at www.esri.com/training, Esri Community at www.esri com/community, etc.) UNLESS it is "Esri enabled." This is a switch the ArcGIS administrator can turn on or off for each organization member.

On/Off Switch

If this switch is on, then the ArcGIS Organizational account can access the same sites an ArcGIS public account does (esri.com websites); it also has other organizational privileges.


If this switch is off, then the account does not provide access to esri.com websites.



Further, if the switch is “off” for your ArcGIS  Organizational account, and you try to visit an esri.com website by signing in with that account's user name and password, you will see the message below. It reminds you the account you signed in with is not Esri enabled. That is, this ArcGIS Organizational account has the switch "turned off."

Not enabled for Esri access message

What should you do if you see this message and can't get to the webpage you seek?

  1. Click the “Sign out of this account” blue button
  2. Navigate to the esri.com website URL you want to reach (Perhaps it was www.esri.com/training/my-schedule? Or www.esri.com/community?)
  3. Sign in (via a dialog box like the one below) with either an ArcGIS Public account or an ArcGIS Online organizational account that is Esri-enabled.

You may think the best solution is to contact your administrator to request that the switched be "turned on." There are good reasons for administrators to leave the switch off, so read up on them before you make that request.

ArcGIS Sign In dialog

C) ArcGIS organizational accounts provide access to ArcGIS Online, and if granted privileges by the administrator, access to analysis tools, premium content, credits and named user licenses for ArcGIS software like ArcGIS Pro, Collector, etc.



4) Keeping Track of your Accounts

To find the user names for all of your accounts associated with an e-mail address, visit www.arcgis.com and click on “Forgot username?” If you have more than one e-mail address, you may need to repeat this a few times to find them all. 

Forgot username option

You will receive an e-mail reply with a listing of all the ArcGIS accounts, public and organizational, associated with each e-mail address. The response below is the for an individual who has: 

- An ArcGIS public account with user name “username"
- An ArcGIS organizational account with the user name “username_mycompany.”

Note that the ArcGIS organizational account has Esri access "disabled," meaning "the switch is off" and that this account cannot be used to access Esri.com websites. Note too, that the message refers to an Esri Public Account; that's the "old name" for a ArcGIS public account.

E-mail text reply to Forgot username

5) Best practice: One ArcGIS Public Account and One or More ArcGIS Organizational Accounts

The main reason to have one ArcGIS Public account and one or more ArcGIS Organizational accounts is that one ArcGIS Public account will stay with you during your career and ArcGIS Organizational accounts will "come and go." Remember: An administrator may delete an ArcGIS Organizational account once a project, course, or job ends.

Because ArcGIS Organizational accounts are "temporary" your ArcGIS administrator may be hesitant to turn on (“enable”) Esri access. When deleting an ArcGIS Organizational account that is Esri enabled, an ArcGIS administrator has the choice of deleting the training history associated with the account or to letting the account remain with the training history as an ArcGIS Public account. (I refer to this as a ZOMBIE ArcGIS public account!)

We strongly urge students and professionals to maintain a single ArcGIS public account through their careers. Should your organization provide Esri-enabled ArcGIS organizational accounts, consider contacting accounts@esri.com to move your training history to an ArcGIS public account before such an account is deleted.

Lifelong with a Single ArcGIS Public Account and Many ArcGIS Organizational Accounts

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Esri Contributor

Check out the new lessons on Learn ArcGIS. Try a workflow or product that you aren't familiar with yet using a step-by-step tutorial based on a real-world scenario.


Learn how to choose—or create—the right projected coordinate system for your map in Choose the Right Projection. Want to know more? The learn path Map Projections shares a variety of related resources.

comparison of map projections


Two new lessons demonstrate the deeper insight you can gain from your data using space-time cubes: Identify Popular Places with Spatiotemporal Data Science, and Investigate Pollution Patterns with Space-Time Analysis.

Spatiotemporal data in Ethiopia displayed in 3D


Try Get Started with ArcGIS Hub Premium to get community involvement in the planning of a new park. Try Identify Schools for a Mentoring Program to analyze high school dropout rates and target prevention programs effectively.

Map survey for a park


Other recent lessons on Learn ArcGIS:

Balance Territories for College Recruiters

Model Landslide Susceptibility Using Living Atlas Data

How to Use Business Resilience

Schedule Automated Near Real-Time Data Updates

Calculate Environmental Equity for Public Policy

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Esri Contributor

Try the new 30 minute lesson Get Started with ArcGIS Pro and get familiar with some common tools and practices in Pro while building a tourism map of Singapore.

Map of tourism sites in downtown Singapore

We haven't gotten rid of our existing Get Started lesson, it's just been renamed to Predict Deforestation in the Amazon Rain Forest.


Not so new to Pro? The new lesson Georeference Imagery in ArcGIS Pro is another 30 minute workflow that walks you through this essential GIS skill.


We use data from ArcGIS Living Atlas of the World in a lot of our lessons, because it's high quality, up-to-date, and easy to find. Want to leverage this rich resource for your own maps and analyses? Try out the new lesson Get Started with ArcGIS Living Atlas of the World.


Ready to try Utility Network? The new lesson Get Started with the ArcGIS Utility Network is here to help you. There's also a learn path—Getting Started with the ArcGIS Utility Network—with even more resources to help you work with network data.

Map and diagram using Utility Network

The lessons on Learn ArcGIS offer step-by-step instruction with plenty of illustrations, and follow real-world GIS scenarios. It's a great place to get started with new products, features, and workflows. If there's something you'd like to see added to the Learn ArcGIS catalog, please let us know!

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