Phantom 4 Pro: Camera Model Not found in database

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05-23-2019 01:46 PM
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New Contributor II

Prior to upgrading to 2.2 I was able to use orthomapping quite well.

After 2.3 however, I get a warning that my P4P camera model is not in the database.

If I edit the camera information the best I can (I don't have the principal point or other info)

I always get error 999999 when adding the images.

I'm sure you guys have added this camera model, but for some reason my machine won't find it.

Is there a way I can re-add it?

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Esri Regular Contributor

Greg - can you open a support case with Esri Tech Support?  http://support.esri.com  I expect they can help you relatively quickly

Cody B. 

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New Contributor II

Sure. Will do so tomorrow.

Sent from my iPhone

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New Contributor II

Case #02332016 submitted

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