Image Server Installation Issue

01-10-2011 10:39 PM
Labels (1)
New Contributor III
Hi everybody,

I'm trying to install Image Server 10 on Windows 2008 R2.

I've installed ArcGIS Server and Image Server without problem, but I'm unable to register Image Server. The installation process is ok and at the end of the process when I give the licence file the message is ok. But when I tried to register Image Server from ArcGIS Server, I get an error message "Failed to register. Please check that the hostname and port number are valid and that the ESRI Image Server service is started." and when I tried to start Image Server from the Server Manager I get the following message "Could not start the server, the image server is not licenced"

If someone can help, it would be great.

Best regards

0 Kudos
2 Replies
Regular Contributor
The error message looks clear.

Maybe, what you need to do is to contact your local distributor and get the updated ECP file for your standalone ArcGIS Image Server 10, and then license it. If successful, please register it again!

On ESRI advices, however, you may have Image extension installed rather than standalone ArcGIS Image Server 10, after ArcGIS Server 10 is setup, except that you are users of standalone ArcGIS Image Server 9.3/9.3.1. The standalone ArcGIS Image Server 10 is only used for smooth transition (the standalone ArcGIS Image Server 10 is last and final release from ESRI). That is, you can keep using old image service defination files as image services and also publish those files (similar to mosaic datasets) to ArcGIS Server 10 with Image extension as image services.


Personally, it may be good strategy to keep improving this standalone ArcGIS Image Server in order to keep using image service definition files (that is, as a permanent/separate product), at least, in next 3-5 years. For example, to support more infrastructures like cluster server, easily register with ArcGIS Server 9.3/9.3.1 or 10 on Linux & Unix (as separate image extension), easily update, and develop more client add-on applications for oil and engineering applications. If so, ESRI may have more market shares in imagery serving aspect, compared to only selling the integrated ArcGIS Server 10 or higher with image extension because, we (maybe, including non-ESRI users) do see many benefits from standalone ArcGIS Image Server like flexibility and good performance.

Of course, other users still may have a choice to use ArcGIS Server 10 with image extension directly for Mosaic Datasets, even, use both standalone ArcGIS Image Server and ArcGIS Server with Image extension for different applications / end users in large organizations.
0 Kudos
Esri Contributor

While Image Server is delivered at ArcGIS 10, it was delivered as a compatibility release for existing Image Server clients. Esri is recommending that clients move away from Image server to the Image Extension and Mosaics. All future developments by Esri will be on the Mosaic raster format and Image Extension for server.

As for your problem with Image Server itself,
It could be a UAC problem you will need to use regedit and change the:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\EnableLUA value to 0 (default = 1)

and then reboot.  See the following article

0 Kudos