Hi,
We have a new installation ArcGIS Desktop 10.5.1 on Windows Server 2016 with CacheWorx V2 installed locally.
x64 Microsoft Visual C++ Redistributable Packages for Visual Studio 2013 installed.
The try to run cache_worx from ArcCatalog produces zero output for any tool.
The try to run cache_worx.exe from \python directory gives the error message
Any help please.
Hi Mark,
Did you ever get to the bottom of this? I encounter the same issue with this toolset.
Seems to me to be related to running on a VM. I can it run fine using a sample of the same dataset locally on my desktop/laptop. I have tried using Windows 2008 R2 (Arcmap 10.3.1) and Windows 2012 R2 (Arcmap 10.7.1). Crashes or throws this error on both:
CalledProcessError: Command '[######################################']' returned non-zero exit status -1073741795
Hi Shane,
If the C++ runtime is installed, crashes are usually caused by the cache configuration file.
Try running the cache_worx.exe, located in the folder named "python", directly from the command line.
> cache_worx -mode coverage C:\path\to\cache\
That command should return without any error message, and create a couple of coverage files in the C:\path\to\cache\Worx folder. If instead it is complaining about "create band failure", the problem is something the conf.xml content.
- Make sure you're not missing the top levels in the LODInfo part.
- Too many levels will overflow the available memory on some systems.
Post the conf.xml if it still gives you problems.
Lucian
Thanks a lot for your response Lucian.
There is no issues with the conf.xml, it seems to be with cache_worx.exe running on the server.
When I run from the command line as you suggested I get the same error that was the reason for this thread originally:
Does it give the same error if you run it without any arguments?
If yes, I'm not sure if I can help, it's something in the system, some missing and unknown dependency. It could be security or antivirus related too.
We do run CacheWorx on VMs and non-VMs all the time, never had this problem, although it has been reported.