Basemap is not showing when exporting to Ai or PDF

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04-26-2019 07:31 AM
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New Contributor II

Hello,

I used a few days ago the basemap World hillshade and it worked perfectly when exporting. However, since yesterday is not working anymore. The PDF or Ai file contains all layers but does not draw the basemap. I tried with an empty document and the same happens.

Any ideas why this happens?

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