Site Scan Manager - org admin ability to reassign operator licenses?

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07-14-2021 01:17 PM
Will
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Occasional Contributor

Our org has a Site Scan subscription and we have 2 operator licenses that we juggle amongst multiple users.  Currently we're required to contact an Esri rep to have them change operator licenses between users, this is inconvenient, especially when we have to do it on short notice for emergency response, etc.  At a UC session today, I asked about this and got response that a Site Scan Custom Subscription now allows org admins to change who's using an operator license (see attached capture).  Is this available now for our org?  How do we know if we have a "Custom Subscription" and if we don't have one, how can we switch to that?  Thanks.

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Tim_McGinnes
Occasional Contributor III

Maybe they meant an Enterprise Subscription? That is where you pay an annual fee based on the number of images you process, but get unlimited operator and access licenses.

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Tim_McGinnes
Occasional Contributor III

Maybe they meant an Enterprise Subscription? That is where you pay an annual fee based on the number of images you process, but get unlimited operator and access licenses.

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Will
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Occasional Contributor

Thanks for the reply, I hope that's not the only situation, as a govt agency with various purchasing hurdles, we really can't do "pay for amount of usage" after-the-fact situations..

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