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White lines/grid on cahce

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04-04-2018 06:39 AM
LindseyStone
Frequent Contributor

I have 4 cache services, two street maps and two aerials, and today I'm noticing white lines on all 4 cache services that is laid out in a grid pattern.  I did just re-create tiles on my street cache and finished that yesterday.  However, I didn't notice the white lines when I checked service when I finished the first 5 scales a couple days ago.  In addition,  I haven't touched the two aerial cache in a few years.  So that shouldn't have been modified in anyway.  Here is a link to a live site that is running all 3 Land Use GIS Website .

I'm running ArcGIS Server 10.3.1 and Portal 10.3.1.

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2 Replies
DerekLaw
Esri Esteemed Contributor

Hi Lindsey,

Are you using a mosaic dataset? Please see this Esri KnowledgeBase article,

Problem: Caching process creates blank/white tiles when using Mosaic dataset 

Hope this helps,

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TillStrauss
New Contributor

Hi @DerekLaw,

I found this old post, because a customer has the same issue. I think the Zoomlevel in the Browser is the problem:

Solved: Re: Some users see white lines around cached image... - Esri Community

Hope that helps