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Cannot restore ArcGIS Enterprise webgisdr backup on standby environment

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04-04-2022 06:44 AM
NicolasGIS
Regular Contributor

Hello,

I am trying to replicate an ArcGIS Enteprise environment with each component installed on dedicated Windows Server 2019 VM to a standby environment.

Deployment is composed of:

- Portal for ArcGIS 10.9.1

- ArcGIS Server (#AGS1) hosted 10.9.1 with relational and tileCache datastore

- ArcGIS Server (#AGS2) federated 10.9.1

- Relational datastore 10.9.1 on a VM

- TileCache datastore 10.9.1 on a VM

 

I modified host file on Portal for ArcGIS, AGS1 and AGS2 servers and I am able to successfully initialize the standby ArcGIS Enterprise. I can then create content and access it from my computer with the same modified host file.

But whenever I restore the original webgisdr backup, though webgisdr reported the restore as successful, I noticed that my relational datastore is no longer registered with the hosted ArcGIS Server.

In the database "server" log, I have the following errors:

<Msg time="2022-04-03T21:55:08,108" type="WARNING" code="110130" source="Data Store" process="32" thread="1" methodName="" machine="GISSTOREREC01.COMPANY.COM" user="" elapsed="" requestID="">ArcGIS Data Store has detected an issue with 'db'.</Msg>
<Msg time="2022-04-03T21:55:44,140" type="WARNING" code="110130" source="Data Store" process="32" thread="1" methodName="" machine="GISSTOREREC01.COMPANY.COM" user="" elapsed="" requestID="">ArcGIS Data Store has detected an issue with 'db'.</Msg>
<Msg time="2022-04-03T21:55:54,269" type="WARNING" code="110445" source="Data Store" process="5668" thread="23" methodName="" machine="GISSTOREREC01.COMPANY.COM" user="" elapsed="" requestID="">Failed to allow connections to data store machine '[{"machineName":"GISAGSREC01.COMPANY.COM","adminURL":"https://gisagsrec01.company.com:6443/arcgis/admin","synchronize":false,"underMaintenance":false}]'. No valid connection to ArcGIS Data Store configuration store established.
Caused by: FATAL: the database system is starting up</Msg>
<Msg time="2022-04-03T21:55:54,343" type="WARNING" code="110353" source="Data Store" process="5668" thread="23" methodName="" machine="GISSTOREREC01.COMPANY.COM" user="" elapsed="" requestID="">Failed to update license for relational data store '{0}'.</Msg>
<Msg time="2022-04-03T21:56:22,265" type="WARNING" code="110130" source="Data Store" process="32" thread="1" methodName="" machine="GISSTOREREC01.COMPANY.COM" user="" elapsed="" requestID="">ArcGIS Data Store has detected an issue with 'db'.</Msg>
<Msg time="2022-04-03T21:56:58,281" type="WARNING" code="110130" source="Data Store" process="32" thread="1" methodName="" machine="GISSTOREREC01.COMPANY.COM" user="" elapsed="" requestID="">ArcGIS Data Store has detected an issue with 'db'.</Msg>
<Msg time="2022-04-04T00:03:11,285" type="WARNING" code="110353" source="Data Store" process="32" thread="1" methodName="" machine="GISSTOREREC01.COMPANY.COM" user="" elapsed="" requestID="">Failed to update license for relational data store '{0}'. Cannot configure ArcGIS Data Store with this GIS Server site. ArcGIS Server license is invalid. Make sure the license is Advanced or Standard edition, and that it has not expired.</Msg>

It is systematic. Done it 10 times already.

So I decided to create another environement with exactly the same configuration but other URLs. I filled it with some data and applied the same methodology: create a stanby environment with modified hosts files and restore webgisdr: successful.

 

So I came to the conclusion that my relational datastore is somehow corrupted but it is currently working fine... Any idea what is going ?

 

Maybe @JonathanQuinn has an idea ?

 

Many thanks for your help !

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NicolasGIS
Regular Contributor

FYI@JonathanQuinn, I was able to solve my issue which seems to be related to the disk performance I was restoring the datastore on.

On the drive it was failing, it has as characteristics: 80 MB/s and 100 IO Operations (both read and write)

I tried on a "better" drive with: 300MB/S and a rate of 5 IO operation per gigabyte with a guaranteed minimum of 500 IO operations and a maximum of 2000 IO operations (both, read and write)

and the restore worked 🙂

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