Invalid ecp file when updating my enterprise geodatabase

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10-31-2016 12:13 PM
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Occasional Contributor II

I just finished  authorizing my sever licence and went on to update the ArcSDE enterprise geodatabase license, when i try to upload the ECP file that was generated i get the warning that it is an "Invalid authorization file".

Here are the steps i followed

log on to the machine running AGS

Use the Software Authorization tool to authorize my sever using the provsioning file (prvc)

Navigate to the ESRI\License10.4\sysgen folder

copy and rename the keycodes file with the ECP extension

copy the ECP file to my desktop

connect to the database using my established admin connection

upload the ECP

and get the "Invalid authorization file"

i even tried restarting my server.

and here is what is authorized by my prvc file

arcsdeserver
svrenterprise
arcgisserver
schematicssvr
capacitysvr_4
svradvanced
3dserver
spatialserver
networkserver
imageextserver
interopserver
jtxserver
geostatserver
highwayssvr
datareviewersvr
geoeventsvr
portal_50

any

thoughts?

edit one:

When i log on to ArcGIS Sever Manger and check the ArcGIS Software Authorization tab it show the software as not being updated despite being told that it was successful   

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12 Replies
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Esri Esteemed Contributor

Hi Randall,

You shouldn't have to rename the keycodes file to keycodes.ecp.  Remove the extension from the keycodes file and try authorizing your geodatabase again.

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Occasional Contributor II

Hi Jake,

Thanks glad to know they fixed that bug BUT it didnt change anything.

It still says the file is invalid

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Esri Esteemed Contributor

What version of ArcGIS Server are you running?  Are you using the Update Enterprise Geodabase License tool:

Update Enterprise Geodatabase License—Help | ArcGIS for Desktop 

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Occasional Contributor II

Hi Jake,

No i didnt. I didnt know that tool was added but regardless didnt work.

i tried to run it and before i got that far it was asking for a ECP file.

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New Contributor II

Hi Randall,

1. Could you please confirm that are you trying to authorize the geodatabase using the provision file (.prvc) or with the ECP file.
2. Also, confirm that you are providing 'ArcSDE for server enterprise 10.1 to 10.4.1' Authorization number while using the Software authorization.

Let me know if you have any questions.

Thanks,
Rohit

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Occasional Contributor II

Hi Rohit,

im using the ECP file that was generated after authorizing AGS. I am copying and pasting from the ESRI\License10.4\sysgen folder to my desktop and trying to upload it.

how do i confirm that i am using the right number?

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New Contributor II

Hi Randall,

You can confirm by navigating to myesri.com > Select 'My Organization' > Select Licensing > Authorizations > Under Authorization Select 'ArcGIS for Server Advanced Enterprise' 10.1 - 10.4.1 > Check the Expiration date and then copy the respective authorization number and use the same authorization number in the Software Authorization.

Here is the web link to generate the ECP file,

Options for Authorizing an Enterprise Geodatabase | Support Services Blog 

After generating the ECP file follow the steps in the following web link,

Updating the license for ArcSDE enterprise geodatabases at 10.1 | Support Services Blog 

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Occasional Contributor II

Hi Rohit.

I will work with the licence administrator to give this a try.

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MVP Regular Contributor

Try generating a new ECP file directly from the My Esri site using the ECP number. See if that helps.