Request for a detail results of a test

[PodoAdmin]

Hi I'm Onyu,

I took an exam 'ArcGIS Desktop Associate 10.5 (EADA105)' Dec 13, 3:45 PM at One of Pearson Vue test Centers in Korea. And I got test results yesterday but I think there must be something wrong with my score. So, I want to check the detailed score of my test results.
I just contacted PearsonVue to check some system error with the PC I used during the test. I asked PearsonVue to check because when I took a test, the system stopped for like 10min.
If the testing system was the problem, Can I request a retest?Could you reply to me ASAP? I'm planning to take a test again according to your answer.My Information is like below:

Thank you for your support.

[Anonymous User · Accepted solution]

Hello Onyu -- Our team will be glad to review your candidate record.  We will need to ask that you complete our form: https://www.esri.com/training/certification/contact, sign in if it doe not auto populate, and we will assist. 

Thanks!