ArcGIS Online access

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07-29-2019 10:55 AM
GrantHerbert
Occasional Contributor II

Apart from named users, who else has access to an ArcGIS Online feature layer or web map? Can Esri staff see them? I am trying to understand FERPA and similar compliance requirements for data hosted on ArcGIS Online (or visible in an AGO map). 

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RandallWilliams
Esri Regular Contributor

Hi Grant Herbert‌,

While we don't speak specifically to FERPA, we do document answers to this specific question (and many more compliance questions like this) in our CSA (Cloud Security Alliance) cloud controls matrix. You'll find that in our documents repository here

Once you open the CCA matrix, look for IAM-08:

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rachelg_esri
Esri Contributor

Hello Grant,

For questions about compliance and security concerns, I'd recommend reaching out to the ArcGIS Trust Center.

The best way they can be reached is through the "Report a Security Concern" link at https://trust.arcgis.com/en/.

Thank you!

Best regards,

Rachel

Esri Support Services

Rachel Guttmacher
ArcGIS Online Technology Lead
Esri Support Services
RandallWilliams
Esri Regular Contributor

Hi Grant Herbert‌,

While we don't speak specifically to FERPA, we do document answers to this specific question (and many more compliance questions like this) in our CSA (Cloud Security Alliance) cloud controls matrix. You'll find that in our documents repository here

Once you open the CCA matrix, look for IAM-08: