Thanks, Timothy Hales here is his answer
It sounds like you have more raster datasets trying to be displayed than are allowed based upon your mosaic dataset properties. Usually the default is set to 20.
Mosaic dataset properties
resources.arcgis.com/en/help/main/10.2/index.html#//009t00000038000000
Maximum Number Of Rasters Per Mosaic—Prevents the server from mosaicking an unreasonably large number of rasters if, for example, the client zooms in to an overview scale in an nonoptimized image service dataset that has no overview tiles generated. The default is 20.
If that does not answer your question, feel free to ask on GeoNet in the Managing Data space – https://community.esri.com/community/gis/managing-data
- See more at: http://blogs.esri.com/esri/supportcenter/2011/10/07/imagery-not-displaying-in-your-mosaic-dataset/#s...
My two cents - make sure you actually Right-Click the raster mosaic and verify the number is actually what you need it to be, because the tool may not adjust it properly.