I contacted Extract Systems about 18 months ago for pricing and other detailed information. They were very helpful and gave me pricing information. We were able to budget for a purchase the following year, but at the end of the year (2010) when we were ready, we were not able to buy it. And it wasn't because of us, it was them, they simply did not return any of our many messages! It started out that I was always able to reach a person, but then we have not been able to talk to any real person (not even in the sales group).
I thought that maybe they were being bought or sold and things might be under wraps for a while, but it's been well over 8 months now and they didn't even call or email back. Maybe that's a good thing for us, but it's been frustrating.
I began the search again, and there are some tools and products, and the traverse capability in ArcMap has improved, but IcoMap was the only software I've seen that incorporates both OCR and ArcMap to create parcels. I guess we'll have to find another solution.
