Coronavirus disease 2019 (COVID-19) Blog

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by Esri Contributor
Esri Contributor

One of my coworkers put this list together and I thought it was extremely valuable given the need to share maps and data with your communities during this time. These are all best practices that are important to aid in the success and security of your maps and data.

  • Thumbnails – create a good thumbnail as a preview of your content.  Also “brand” your content to represent and indicate your organization 
  • Profiles – make sure to update your profile so others know who you are and the organization you represent 
  • Editing / Views 
  • Viral Apps Best Practices 
  • Dashboard Best Practices – no map actions 
  • Group Sharing – facilitate secure information sharing between organizations 
  • Use HTTPS / What’s New in ArcGIS Online 

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Esri Contributor

Your community must respond to COVID-19, there is no doubt about that. But we are left with understanding exactly how to respondand respond quicklyto connect citizens with critical resources related to the emergency. For this reason, Esri has released the Coronavirus Response Hub Template, included with ArcGIS Online. This website can be deployed in under 45 seconds, and is flexible for your community to give it a personal touch (or completely customize it). Check it out in this #InAGIF!

This ArcGIS Hub template can be deployed in under 45 seconds to help your community rapidly respond to COVID-19.

This template (see example) can be deployed in under 45 seconds and used as an authoritative information hub for your community.

Accessing the template is a breeze. Launch ArcGIS Online, click the app launcher, and select ArcGIS Hub. Once you are prompted, select the option for a New Site. There are many different templates that you can select from, but we are most interested in the Coronavirus Response Template in the Browse Template section.

Clicking Activate Initiative will build out the site under the URL you have specified. Please be specific when selecting a name—the name "coronavirus-hub" isn't very descriptive! 

Once the initative is launched, you are free to customize it to your organization's content. Add new sections, embed maps and applications, or remove sections all together. If you would like someone to walk you through this customization process, Nick Giordano put together a guided tutorial video. The goal is to get your organization the jump-start it needed. Best of all, this is all hosted in ArcGIS Online, which can handle a massive amount of internet traffic without the cost server space. 


Esri has a new solution template to allow your organization to have access to a series of apps to interact with the community

The Esri Coronavirus Solution is a collection of apps your community can use right now. Learn how to deploy it.

Now that the hub is deployed, load it with content! To give you an advantage there, Esri has also released a series of "solutions." These are turn-key web applications that can be leveraged at the same speed at this Hub template. They allow your board of education to report school closures, your government to report facility statuses, and for everyone in the community to be aware of the latest resources available to them.


Think this is cool, but you don't work for your local government? Call them, and let them know this resource exists (and maybe that you are willing to help). An effective response is going to need all of us. If they need additional resources or access to the software, reach out to the Esri Disaster Response Program.  

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New Contributor

Brisbane goes 4-weekly; Perth, Melbourne, and Sydney advance to a single daily Singapore flight. While other cities are on hold.

Singapore airlines have slashed flights to Australia in response to the COVID-19, which is seeing a ‘Do NOT TRAVEL’ advisory from the Australian officials. From the last late month of March to at least the end of month April, Singapore Airlines will reduce its Australian and New Zealand schedule as follows:

  • Brisbane will be reduced to sixteen flights a month.
  • Melbourne, Perth, and Sydney will go for a single daily service.
  • Adelaide, Cairns, Canberra, and Darwin flights will be suspended.
  • Flights to Auckland are being reduced to three-weekly, while flights to Christchurch and Wellington are suspended.

Difficult for those who do wish to travel: the leftover Singapore airlines flights won’t always fly on the same schedule. The best and reliable way to confirm if your particular Australian flight has been canceled is to visit and cross-check your flight number and departure date.

Coronavirus Impact to Other Singapore Airlines Flights

The cuts to other airline route map(s) across the USA, Europe, and Asia are too high to list here. Major flights halt until June 2020. A few air routes have been suspended due to border closures with China, the United States, and the European Union. For example:

  • Flights to Beijing, Chengdu, and Shanghai remain on halt until April 28, 2020.
  • Some of the major flights to London are completely shut down until April 30, 2020.
  • Most Singapore flights to Munich, Rome, Paris, Dusseldorf, and Barcelona are canceled up to May 31, 2020.
  • Flight number SQ25 from Singapore to Frankfurt to NY and return flight number SQ26 is completely shut down from March 17 to June 1, 2020.

SilkAir and Singapore Airlines Reservation Cancellations: How to Save Yourself If It’s Impact You

Singapore airlines suggest that “Affected travelers will be re-accommodated and notified onto other flights.” Singapore Airlines’ current waiver policy is to allow buy online air reservation to become open-dated, to change flights without any additional fees or can redeem the ticket cost for future travel before March 31, 2021.

For urgent assistance within 72 hours of your flight to departure, contact the reservations team. If you have booked through, contact us through our toll-free number +1-888-220-0490. You can keep an eye on the latest Singapore Airlines’ latest advisories, including new flight ticket waiver and cancellation policies, on

How to Change or Cancel Air Travel Due to the Corona virus

The dark shadow of corona virus has thrown airlines in to dry spell. All the countries have closed their borders for some travelers.

‘Do Not Travel’ – DFAT’s Warning for China

Australia’s Department of Foreign Affairs and Trade (DFAT) has issued the highest and most severe travel warning ‘DO NOT TRAVEL’. For example, countries like Iraq, Syria, Yemen, Afghanistan, and Somali classified ‘Do Not Travel’. On the other side, most areas of China have to maintain DFAT – ‘exercise safety precautions’ – until there is no corona virus outlook.

Try to Change or Cancel Your Fly, If Possible

Most major airlines like Singapore and Delta Airlines have policies in place allowing for free cancellations, changes, and refunds on flights to, from, via or within China. In any case, try to contact your travel insurer for advice or you can reach via our toll-free number +1-888-220-0490 or visit our website

coronavirus‌ DeltaAirlines‌‌

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