Don't send email: "Did you get the answer you needed?" (if the only reply is from me)

1104
2
05-16-2022 06:41 AM
Status: Closed
Bud
by
Notable Contributor

The ArcGIS Community sends a reminder email if there is a reply, but no solution has been accepted:

Bud_0-1652708554834.png

(ArcGIS Pro crashes when copying Oracle view to FGDB)

That kind of message makes sense if the post has replies from other people. But if the only reply came from me, then I don't need the reminder.

The reason I might reply to my own post is: The original post is already quite long...too long to include additional technical details. So I add the details as a separate comment instead.
I know that's not the only scenario where people reply to their own posts (people might answer their own questions). But I think it's a common enough scenario that it should be accounted for.

Could Esri consider changing how those notifications work — so that they're only sent if someone other than the OP replied to the post?

 

2 Comments
MichelleMathias
Status changed to: Closed

This is automated messaging that we currently don't have any flexibility to change. but will note this as possible enhancement to our vendor. 

Bud
by