We are monitoring issues that may have occurred as a result of the platform update.
If you are experiencing issues please let us know in Community Feedback . Once we are able to replicate the reported issue, we will update the community through this live document. Please subscribe to this document to be notified as soon as there are updates.
To date, the following issues have been identified:
Date |
Known Issue |
Description |
Status |
11/12/20 | ArcGIS Ideas - GeoNet, The Esri Community | Latest Activity Feed A-Z sort behavior unexpected and refresh takes user to top of page | Fix planned in Q2 |
11/12/20 | General styling issues - desktop and mobile | Minor styling issues of components on mobile and desktop views *My Profile page - issues viewing Safari |
Fixes ongoing |
11/12/20 | Ideas Exchange boards - Filter by Idea Status |
After selecting a status there is no clear/view all option |
Workaround: Refresh the page to load all Ideas with no status filter applied |
11/13/2020 |
HTML error message |
Blog owners of migrated content reporting issues with Rich text editing and HTML error message preventing publishing or warning of formatting removal. |
Fix in progress |
11/14/2020 |
Badge count on profile page is off |
Badge count on profile page does not match total badges earned on view all badge page |
Fix planned in Q2 |
11/14/2020 |
View All Badges page - avatar menu behavior |
When viewing all badges earned from a Profile page the dropdown menu has lost it's stacked format. |
Fix planned in Q2 |
12/8/2020 |
Flood controls |
Flood control messaging is being trigged after one or two attempts to publish a message. |
Fixed |
12/10/2020 |
Editing existing content e.g. blogs |
Deletion of white spaces is not being rendered correctly when publishing. For example: After creating a post (or reply) with a code block, whenever the post/reply is edited, an extra new line is added above and below the code block. This compounds with repeated edits. |
Bug identified |
1/13/2021 |
Search terms using quotation marks |
Search results using quotation marks not working as expected |
Fixed |
1/29/2021 |
Ideas Posts - Label Display |
After adding a label to an Idea Post the published Idea does not display the Label chosen next to the expected place in the header. The label is still present when editing the post. |
Fixed |
1/30/2021 |
Load More - Activity Feeds |
When not logged the load more option and activity filters are not functioning normally. |
Fixed |
2/3/2021 |
Missing links |
For some historical posts links to other community content is missing |
Audit in progress |
2/4/2021 |
Avatar missing |
Due to recent avatar updates some users avatars have been removed and not auto replaced. |
Fix to be deployed mid-April |
2/8/2021 |
Profile Page - access or display issues |
For some users access or display of their profile page may be impaired due to a specific issue with their activity feed and items in archive. |
Fixed |
3/11/2021 |
Double page load |
On initial page load a brief flash occurs while the page loads |
Fixed - monitoring |
The following enhancements have been requested:
Estimated timeline | Enhancement | Description | Status |
Late Jan 2021 | Latest activity feeds - sort by | Adding the ability to sort by unanswered posts in all activity feeds | Completed. See details |
Late Jan 2021 | Search results - filter options | Move the options to filter search results by unanswered posts from advanced search to a filter button alongside other Search results filter options | Delayed |
Late Jan 2021 | Hero banner height | Reduce the height of the hero banner on all place and board pages to promote content higher up the page | Completed. See details |
Q3 2021 | Label Chooser experience | Improve the UI for searching, reviewing label descriptions and choosing labels to add to posted content Additional validation for min/max label values and improved validation messaging added in Feb 2021. |
Partially Completed (Feb 2021) Next phase: Q4 2021 |
TBC | Code snippets - line numbers | Including line numbers automatically with posted code snippets | Requested |
TBC | Code options - insert code | Adding Arcade as an option in list of languages | Under discussion |
Q2 2021 | Other board tile navigation | On boards having the Other Boards in this Place widget be defaulted to collapse on page load. When landing on a board page the Other Boards listing at the top of the page is auto collapsed on page load. |
Completed |
TBC | Reply to cursor placement | Suggestion to default to Reply body instead of Subject field | Requested |
Q2 2021 | Latest Activity sort by | Add Sort by Most Recent Activity (e.g. comments/replies) Anchor link the Load more to where clicked rather than scroll to bottom on load Add Sort by Unresolved Posts (e.g. has a comment but not marked with an accepted solution) |
On enhancement backlog |
TBC | Mark as Read - manual | Will you add a manual "Mark posts as read" option? | Requested |
TBC | Text editor - Block quotes |
Applying these to any piece of content instead of current implementation where it references text in the post thread only. Feature now available in text editor known as BlockQuote which allows you to format any piece of text in a new post or reply as a block quote. |
Completed |
TBC | Text editor - Size of body text field | When editing existing content have the body text window size default to fit the size of existing content instead of offering the drag handle. | Requested |
TBC | Include SQL in available list of code languages | Request in this thread | Fix planned in Q2 |
TBC | Alphabetize available code language list | When choosing from the code insert options display list in alphabetical order | Fix planned in Q2 |
TBC | Code samples - horizontal scroll bar | Requested in this thread | On enhancement backlog |
Historical reports
Date |
Known Issue |
Description |
Status |
11/12/20 | Navigation - megamenu | Tab switching after clicking an item from All Communities tab |
Fixed |
11/12/20 | Special character issues | Various issues with & and special characters appearing in feeds on Profile Page. |
Fixed |
11/12/20 |
Wrong user attribute |
When viewing another users posts on Recent Posts Page Latest Contributions is displaying current logged in user |
Fixed |
11/12/20 |
View counts on board tiles |
Some board tiles displaying 0 for topic counts although board has content |
Fixed |
11/12/20 |
Unexpected error message 'Request Entity too Large' |
When replying to threads an unexpected error is seen. |
Fixed |
11/12/20 |
Threaded View Hides Replies |
When changing to Threaded layout, no replies show. |
Fixed |
11/12/2020 |
Replies to threads - text editor behavior |
When replying to a post the text editor displays one line and does not offer the expanded view. |
Fixed |
11/13/2020 |
Insert Code - lost formatting |
Insert code loses expected format between editing and publishing. |
Fixed |
11/13/2020 |
Migrated Code - lost formatting |
Migrated content pre Nov 12 not displaying content correctly in all content types |
Fixed |
11/14/2020 |
Redirects |
Some redirects are not working as expected. This affects mostly archived content and JX pages that existed below a space or group e.g. /overview |
Fixed |
11/17/2020 |
Intermittent Attachment Virus Scan Not Completing |
Some members are seeing attached files on posts not completing the virus scan. |
Fixed |
11/18/2020 |
Private Message - Attachments |
Issues viewing and downloading attachments in Private messages in their original file format. |
Fixed |
1/15/2021 |
Performing empty search queries |
When trying to complete a search with no search term results are not being displayed. |
Fixed |
Here I am... soo much to learn
photo upload working Leslie 😉
Hi @LeslieFountain ,
I noticed that the link "Community Feedback" at the top of this document is still pointing to the staging environment. 😕
Thanks @XanderBakker I updated the link.
First off let me admin that I'm an old timer having working with ESRI products for over 30 years. When it comes to forums or communities I like to browse what people are posting about to try and see what's going out outside of my interests. This is when I'm not looking for help. I wasn't a fan of GeoNet and I'm not seeing the new system as an improvement.
Maybe it's because I always come to GeoNet on a computer and not a mobile device. I like to see more titles at a time and scroll less, both of which have increased with the new system. For me the most important items are Type (Post/Idea), Title, Community, and date. For me the Avatars are visual static that disturb quickly taking in the information plug there add to the amount of space that each listing takes up.
Below I have a screen shot illustrating how it looks and how it could be streamlined and highlighting the most important information! It's just an idea. But it would me nice if there were a streamlined interface alternative available. Thanks and I hope you don't mind the suggestion.
Current View
Mockup Reduced Clutter
I'm not sure the entirety of the discussion for "Label Chooser experience: Improve the UI for searching, reviewing label descriptions and choosing labels to add to posted content". But an initial reaction in our organization was that it would be nice to at least have an option to limit label choices to those recognized within our organization's place and not forum-wide.
Hi @LeslieFountain and @LouiseBranscomb ,
Do you know if there are any issues with private messaging?
I received a private message with an attachment (a ZIP with data to test with) and when I hover over the download button it seems to link to a ZIP file:
However, when I click on the button it downloads an html file (and not the ZIP with data):
Also trying to reply to this message resulted in an error:
Any ideas?
@XanderBakker Yes there is a known issue with attachments on private messages where it's not downloading the file type in the right file type and is defaulting to .html. We raised this as a high priority support ticket and I had yet to add it above so will do this right now.
Thanks @LouiseBranscomb !
How can I see the appropriate labels to use when posting a question? Specifically, I'm trying post a question under the Geoprocessing community. The Labels box is blank and I don't know what to put here. This is preventing me from posting my question and engaging with the community.
I think when I posted in the ArcGIS Pro community, it listed some possible labels. This would be useful to see for every community I try to post to.
Thanks!
hi @TigerWoulds Not all the places have pre-defined labels. If there are no labels to select from then there are not currently any pre-defined for that place, and you can leave the field blank. In the case of Geoprocessing, there are currently no labels setup, so in this case leave the field blank. But you can add tags. Hope that helps.
Cheers
Hello again - I still do not know how to control the notifications feed. Before the platform update this month, I only saw notifications in my notification feed for posts that I either generated or posts that I replied to. Now, my feed contains every reply from every user for every topic that I am subscribed to.
Help! Information Overload!