Known Issues and Future Enhancements

[#1]

We are monitoring issues that may have occurred as a result of the platform update.  

If you are experiencing issues please let us know in Community Feedback . Once we are able to replicate the reported issue, we will update the community through this live document. Please subscribe to this document to be notified as soon as there are updates.

To date, the following issues have been identified: 

Date	Known Issue	Description	Status
11/12/20	ArcGIS Ideas - GeoNet, The Esri Community	Latest Activity Feed A-Z sort behavior unexpected and refresh takes user to top of page	Fix in progress
11/12/20	General styling issues - desktop and mobile	Minor styling issues of components on mobile and desktop views *My Profile page - issues viewing Safari	Fixes ongoing Safari issue fixed
11/12/20	Ideas Exchange boards - Filter by Idea Status	After selecting a status there is no clear/view all option	Workaround: Refresh the page to load all Ideas with no status filter applied Fix planned in Q2
11/13/2020	HTML error message	Blog owners of migrated content reporting issues with Rich text editing and HTML error message preventing publishing or warning of formatting removal.	Bug identified
11/14/2020	Badge count on profile page is off	Badge count on profile page does not match total badges earned on view all badge page	Fix in progress
11/14/2020	View All Badges page - avatar menu behavior	When viewing all badges earned from a Profile page the dropdown menu has lost it's stacked format.	Fix planned in Q2
12/8/2020	Flood controls	Flood control messaging is being trigged after one or two attempts to publish a message.	Fixed
12/10/2020	Editing existing content e.g. blogs	Deletion of white spaces is not being rendered correctly when publishing.  For example: After creating a post (or reply) with a code block, whenever the post/reply is edited, an extra new line is added above and below the code block. This compounds with repeated edits.	Bug identified
1/13/2021	Search terms using quotation marks	Search results using quotation marks not working as expected As reported here	Fixed
1/29/2021	Ideas Posts - Label Display	After adding a label to an Idea Post the published Idea does not display the Label chosen next to the expected place in the header. The label is still present when editing the post.	Fixed
1/30/2021	Load More - Activity Feeds	When not logged the load more option and activity filters are not functioning normally.	Fixed
2/3/2021	Missing links	For some historical posts links to other community content is missing	Bug identified
2/4/2021	Avatar missing	Due to recent avatar updates some users avatars have been removed and not auto replaced.	Fixed
2/8/2021	Profile Page - access or display issues	For some users access or display of their profile page may be impaired due to a specific issue with their activity feed and items in archive.	Fixed
3/11/2021	Double page load	On initial page load a brief flash occurs while the page loads	Fixed
4/16/2021	Missing boards and categories	A select number of places and boards are missing from menus, search or landing pages although they still exist and their content is still searchable.	Reported for urgent fix
4/16/2021	Missing comments on blogs	Blog articles with comments may not show all indicated comments/	Fixed - monitoring

The following enhancements have been requested:

Estimated timeline	Enhancement	Description	Status
Late Jan 2021	Latest activity feeds - sort by	Adding the ability to sort by unanswered posts in all activity feeds	Completed.  See details
Late Jan 2021	Search results - filter options	Move the options to filter search results by unanswered posts from advanced search to a filter button alongside other Search results filter options	Delayed
Late Jan 2021	Hero banner height	Reduce the height of the hero banner on all place and board pages to promote content higher up the page	Completed.  See details
Q3 2021	Label Chooser experience	Improve the UI for searching, reviewing label descriptions and choosing labels to add to posted content Additional validation for min/max label values and improved validation messaging added in Feb 2021.	Partially Completed (Feb  2021) Next phase: Q4 2021
TBC	Code snippets - line numbers	Including line numbers automatically with posted code snippets	Requested
TBC	Code options - insert code	Adding Arcade as an option in list of languages	Under discussion
Q2 2021	Other board tile navigation	On boards having the Other Boards in this Place widget be defaulted to collapse on page load.  When landing on a board page the Other Boards listing at the top of the page is auto collapsed on page load.	Completed
TBC	Reply to cursor placement	Suggestion to default to Reply body instead of Subject field	Requested
Q2 2021	Latest Activity sort by	Add Sort by Most Recent Activity (e.g. comments/replies) Anchor link the Load more to where clicked rather than scroll to bottom on load Add Sort by Unresolved Posts (e.g. has a comment but not marked with an accepted solution)	On enhancement backlog
TBC	Mark as Read - manual	Will you add a manual "Mark posts as read" option?	Requested
TBC	Text editor - Block quotes	Applying these to any piece of content instead of current implementation where it references text in the post thread only. Feature now available in text editor known as BlockQuote which allows you to format any piece of text in a new post or reply as a block quote.	Completed
TBC	Text editor - Size of body text field	When editing existing content have the body text window size default to fit the size of existing content instead of offering the drag handle.	Requested
TBC	Include SQL in available list of code languages	Request in this thread	Fix planned in Q2
TBC	Alphabetize available code language list	When choosing from the code insert options display list in alphabetical order	Fix planned in Q2
TBC	Code samples - horizontal scroll bar	Requested in this thread	On enhancement backlog

Historical reports

Date	Known Issue	Description	Status
11/12/20	Navigation - megamenu	Tab switching after clicking an item from All Communities tab	Fixed
11/12/20	Special character issues	Various issues with & and special characters appearing in feeds on Profile Page.	Fixed
11/12/20	Wrong user attribute	When viewing another users posts on Recent Posts Page Latest Contributions is displaying current logged in user	Fixed
11/12/20	View counts on board tiles	Some board tiles displaying 0 for topic counts although board has content	Fixed
11/12/20	Unexpected error message 'Request Entity too Large'	When replying to threads an unexpected error is seen.	Fixed
11/12/20	Threaded View Hides Replies (default Post view changed from Linear to Threaded)	When changing to Threaded layout, no replies show. *New version of reply component added that uses inline replies.	Fixed
11/12/2020	Replies to threads - text editor behavior	When replying to a post the text editor displays one line and does not offer the expanded view.	Fixed
11/13/2020	Insert Code - lost formatting	Insert code loses expected format between editing and publishing.	Fixed
11/13/2020	Migrated Code - lost formatting	Migrated content pre Nov 12 not displaying content correctly in all content types	Fixed
11/14/2020	Redirects	Some redirects are not working as expected. This affects mostly archived content and JX pages that existed below a space or group e.g. /overview	Fixed
11/17/2020	Intermittent Attachment Virus Scan Not Completing	Some members are seeing attached files on posts not completing the virus scan.	Fixed
11/18/2020	Private Message - Attachments	Issues viewing and downloading attachments in Private messages in their original file format.	Fixed
1/15/2021	Performing empty search queries	When trying to complete a search with no search term results are not being displayed.	Fixed

[DanPatterson]

Here I am... soo much to learn

photo upload working Leslie 😉

[XanderBakker]

Hi @LeslieFountain ,

I noticed that the link "Community Feedback" at the top of this document is still pointing to the staging environment. 😕

[LouiseBranscomb]

Thanks @XanderBakker I updated the link. 

[RandyKreuziger1]

First off let me admin that I'm an old timer having working with ESRI products for over 30 years.  When it comes to forums or communities I like to browse what people are posting about to try and see what's going out outside of my interests.  This is when I'm not looking for help.  I wasn't a fan of GeoNet and I'm not seeing the new system as an improvement. 

Maybe it's because I always come to GeoNet on a computer and not a mobile device.  I like to see more titles at a time and scroll less, both of which have increased with the new system.  For me the most important items are Type (Post/Idea), Title, Community, and date.  For me the Avatars are visual static that disturb quickly taking in the information plug there add to the amount of space that each listing takes up.

Below I have a screen shot illustrating how it looks and how it could be streamlined and highlighting the most important information!  It's just an idea.  But it would me nice if there were a streamlined interface alternative available.  Thanks and I hope you don't mind the suggestion.

Current ViewMockup Reduced Clutter

[StevenSalas]

I'm not sure the entirety of the discussion for "Label Chooser experience:  Improve the UI for searching, reviewing label descriptions and choosing labels to add to posted content".  But an initial reaction in our organization was that it would be nice to at least have an option to limit label choices to those recognized within our organization's place and not forum-wide.

[XanderBakker]

Hi @LeslieFountain and @LouiseBranscomb ,

Do you know if there are any issues with private messaging?

I received a private message with an attachment (a ZIP with data to test with) and when I hover over the download button it seems to link to a ZIP file:

However, when I click on the button it downloads an html file (and not the ZIP with data):

Also trying to reply to this message resulted in an error:

Any ideas?

[LouiseBranscomb]

@XanderBakker Yes there is a known issue with attachments on private messages where it's not downloading the file type in the right file type and is defaulting to .html. We raised this as a high priority support ticket and I had yet to add it above so will do this right now. 

[XanderBakker]

Thanks @LouiseBranscomb !

[TigerWoulds]

How can I see the appropriate labels to use when posting a question? Specifically, I'm trying post a question under the Geoprocessing community. The Labels box is blank and I don't know what to put here. This is preventing me from posting my question and engaging with the community. 

I think when I posted in the ArcGIS Pro community, it listed some possible labels. This would be useful to see for every community I try to post to. 

Thanks!

[MichelleMathias]

hi @TigerWoulds Not all the places have pre-defined labels.  If there are no labels to select from then there are not currently any pre-defined for that place, and you can leave the field blank. In the case of Geoprocessing, there are currently no labels setup, so in this case leave the field blank.  But you can add tags.  Hope that helps. 

Cheers

[DavidColey]

Hello again - I still do not know how to control the notifications feed.  Before the platform update this month, I only saw notifications in my notification feed for posts that I either generated or posts that I replied to.  Now, my feed contains every reply from every user for every topic that I am subscribed to.  

Help!  Information Overload!