As we are all getting settled in and finding our way around the site, I want to check in and see how you are doing? I would like to share with you some tips on getting comfortable and some key things we have learned since our launch.
But first, I would like to give a big thank you to those of you who have been providing feedback, helping us uncover bugs and testing out new ways of doing things! It takes a community to launch a community!
Here are the top 5 things we think will help you along your way:
1. Set up your subscriptions and notifications – Although the content moved over from the old site, our connections and subscriptions did not, you have an opportunity to start fresh with your subscriptions and connections.
3. Ranks and Badges – Curious how you achieved the rank you did, or what the badges are all about- check out these two documents. And you can also learn more about Roles in this document.
4.Known Issues and Future Enhancements – We are updating this document daily with the latest findings and fixes and enhancement requests. Bookmark it or subscribe to it so you too can stay up to date!
5. Disappearing or hidden posts. Archive and Spam
Archives: You may come across a hidden or archived content link while searching the site or using old bookmarks. As part of our migration we did some clean up of old posts, in an effort to help bring relevant, more recent topics to the forefront when searching topics and solutions. If you feel like a post was mistakenly archived, reach out the the Community team at firstname.lastname@example.org and we will review and retrieve it for you.
Spam: Missing a post that you just edited, or you just created a new post but now cannot find it? There is a chance it got caught up in our overly sensitive spam quarantine. The spam quarantine is sensitive to start, and will learn over time about our content and will eventually settle into a better pattern and not mistake valid posts for spam. If this happens to you, send a PM or email (email@example.com) to myself or anyone on the community team and we will search the quarantine for your post and bring it back to circulation.