Pushpins not showing in Story Maps

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07-23-2019 04:16 PM
SerenaFerrando
New Contributor

Pushpins appear on the ArcGIS map but not in the actual Story Maps exhibit.

Image 1: pushpins are there

 

Image 1: The great majority of the pushpins do not appear.

Any suggestions?

The browser cache has been cleared.

Thanks.

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OwenGeo
Esri Notable Contributor

Serena -- Cool story!!

When I open the map in your story I don't see a layer showing those black water droplet symbols. Is it possible you have two similar maps?

Here's what I see when I open the map in your story in the ArcGIS.com map viewer... can you double-check the webmap ID in the screenshot below with the one where you see the black symbols?

Owen Evans
Lead Product Engineer | StoryMaps

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OwenGeo
Esri Notable Contributor

Hi Serena -- Sorry you are having an issue with your story. Can you please share the web map with everyone and then share the link to the web map here so we can help troubleshoot your issue?

Owen Evans
Lead Product Engineer | StoryMaps
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SerenaFerrando
New Contributor

Hi Owen -- Here is the link: https://arcg.is/1nz5nC 

Not sure what you mean by share the web map with everyone...

Thanks.

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OwenGeo
Esri Notable Contributor

Serena -- Cool story!!

When I open the map in your story I don't see a layer showing those black water droplet symbols. Is it possible you have two similar maps?

Here's what I see when I open the map in your story in the ArcGIS.com map viewer... can you double-check the webmap ID in the screenshot below with the one where you see the black symbols?

Owen Evans
Lead Product Engineer | StoryMaps
SerenaFerrando
New Contributor

Thanks, Owen!

Yes, it was just a question of selecting the right map. That was an easy fix.

Thanks.

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