We tried using the cameras on the Yuma, and found out the quality plus the viewing of images was not good at all. We began using Eye Fi cards and it made things a lot easier. If you want to stick to the way you are doing it...I believe you can go inside arc pad into advanced options and change the setttings to not use the Arc Pad viewer (Just uncheck it) and rather use the Windows Viewer.
So just to clarify. Does this mean that there is no solution to this? Or does that mean that if you call support they can help work around it? Thanks