We have ArcGIS Desktop 10.6.1 and it crashes whenever we open ArcMap or ArcCatalog. Sometimes we are able to use it for sometime and sometimes it crashes instantly. The crash is not dependent on any tool or any specific activity. Even if ArcMap or ArcCatalog is idle, after sometime it crashes and this window appears.
The installed softwares:
ArcGIS Web Adaptor (IIS) 10.6.1 10.6.9270
ArcFM Solution Object Reader 10.6.1b for ArcGIS Server 10.61.20.2513
ArcGIS VBA Compatibility 10.2.3497
ArcGIS Data Reviewer 10.6.1 for Desktop 10.6.862
ArcGIS Workflow Manager 10.6.1 for Desktop 10.6.8141
ArcGIS Data Interoperability 10.6.1 for Desktop 10.6.9270
ArcFM Solution Desktop 10.6.1b 10.61.20.2513
ArcGIS Desktop 10.6.1 10.6.9270
ArcGIS Server 10.6.1 10.6.9270
ArcFM Fiber Manager 10.6.1b 10.61.20.2513
ArcFM Object Reader for ArcGIS Desktop 10.6.1b 10.61.20.2513
Any solution to this as it is impacting our work because of unexpected crashing.
These actions are already taken but no solid result
Good idea to do so now. random crashes are usually related to issues that are not general to the software but specific to the user's environment. Tech Support has the tools to examine your situation remotely and offer suggestions that can lead to a solution
Thanks for the Advice Dan, we shall do that next once after we uninstall and reinstall again, on the other hand we are thinking that if it has something to do with ArcGIS Desktop Extensions or ArcFM environment?