Assing fieldworker task to a group

07-05-2021 07:29 AM
Status: Open
New Contributor II

Regarding use of workforce in our business processes, the main limiting factor has been lack of possibility to assign a task for a group of users instead of one named user. 

It would really help us to launch Field Maps as a part of our workflow, if tasks could be assigned to a workgroup and fieldworkers could pick available task from the task list assigned to the groups they belong to. We are working in multi-supplier environment with lots of parallel tasks. The problem is, when creating the new task, we do not know, who is the next available and nearest fieldworker to assign the task to.