I have created a Arc Configurable App in the NearBy App. I have results shown within 5 miles of an entered geocoded address. The app returns records but in the results panel to the left, you click on the feature to zoom to it and it zooms all the way out to state level extent!! No custom coding was done. Here is link to the app so you can see for yourself. Please enter 1730 Barlow Ln for testing purposes.