WAB widget icons don't appear when I download the app on to the server. The icons appear just fine in the WAB. Please let me know if you have experienced this issue and if there is a solution!

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10-23-2019 09:23 AM
NoraKennedy
New Contributor II

The png icons do not appear when I access the URL after downloading the app on to the server.

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8 Replies
RobertScheitlin__GISP
MVP Esteemed Contributor

Nora,

   What errors do you see in the browsers web console?

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NoraKennedy
New Contributor II
  1. HTTP404: NOT FOUND - The server has not found anything matching the requested URI (Uniform Resource Identifier). GET - https://arbgisapps.ad.arb.ca.gov/ISD/nora/Arbocissuancemap/jimu.js/css/fonts/avenir-next/bb590848-4012-46d6-a8d5-48c9893a176b.woff2
  2. HTTP404: NOT FOUND - The server has not found anything matching the requested URI (Uniform Resource Identifier). GET - https://arbgisapps.ad.arb.ca.gov/webappbuilder/apps/3/widgets/About/images/icon.png?wab_dv=2.13
  3. HTTP404: NOT FOUND - The server has not found anything matching the requested URI (Uniform Resource Identifier). GET - https://arbgisapps.ad.arb.ca.gov/webappbuilder/apps/3/widgets/Share/images/icon.png?wab_dv=2.13
  4. HTTP404: NOT FOUND - The server has not found anything matching the requested URI (Uniform Resource Identifier). GET - https://arbgisapps.ad.arb.ca.gov/webappbuilder/apps/3/widgets/InfoSummary/images/icon.png?wab_dv=2.13
  5. HTTP404: NOT FOUND - The server has not found anything matching the requested URI (Uniform Resource Identifier). GET - https://arbgisapps.ad.arb.ca.gov/ISD/nora/Arbocissuancemap/jimu.js/css/fonts/avenir-next/7195d5d0-582f-42d4-86ca-9da8dc31146e.woff2
  6. HTTP404: NOT FOUND - The server has not found anything matching the requested URI (Uniform Resource Identifier). GET - https://arbgisapps.ad.arb.ca.gov/webappbuilder/apps/3/widgets/Legend/images/icon.png?wab_dv=2.13
  7. HTTP404: NOT FOUND - The server has not found anything matching the requested URI (Uniform Resource Identifier). GET - https://arbgisapps.ad.arb.ca.gov/webappbuilder/apps/3/widgets/LayerList/images/icon.png?wab_dv=2.13
  8. HTTP404: NOT FOUND - The server has not found anything matching the requested URI (Uniform Resource Identifier). GET - https://arbgisapps.ad.arb.ca.gov/webappbuilder/apps/3/widgets/BasemapGallery/images/icon.png?wab_dv=2.13
  9. HTTP404: NOT FOUND - The server has not found anything matching the requested URI (Uniform Resource Identifier). GET - https://arbgisapps.ad.arb.ca.gov/webappbuilder/apps/3/widgets/Measurement/images/icon.png?wab_dv=2.13
  10. HTTP404: NOT FOUND - The server has not found anything matching the requested URI (Uniform Resource Identifier). GET - https://arbgisapps.ad.arb.ca.gov/webappbuilder/apps/3/widgets/GroupFilter/images/icon.png?wab_dv=2.13

Above are the error messages. When I look in the folders there are the correct png images.

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RobertScheitlin__GISP
MVP Esteemed Contributor

Nora,

   The fact that the app is looking for pngs in this folder (http s://arbgisapps.ad.arb.ca.gov/webappbuilder/apps/3/widgets/About/images/icon.png) tells me that something went wrong with the download of the app from WAB and subsequent publishing of the app to your web server. The apps/3 is only a folder that would be available in WAB Dev machine and should not be referenced on the web server. Did you download the app from WAB Dev and then extracted the zipped app to your web server?

Deploy your app—Web AppBuilder for ArcGIS (Developer Edition) | ArcGIS for Developers 

The other errors about woff and woff2 are due to you not having those MIME types registered with your web server.

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NoraKennedy
New Contributor II

Yes, I downloaded the app and the extracted the folder.

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RobertScheitlin__GISP
MVP Esteemed Contributor

Something went wrong then... Try again.

KarinaLivingston
New Contributor III

I'm experiencing the same issue and have tried redownloading it. @RobertScheitlin__GISP  or @NoraKennedy  did you ever find a solution?

 

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RobertScheitlin__GISP
MVP Esteemed Contributor

Karina,

  Sorry I have never had this issue myself. You may want to contact esri tech support.

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KarinaLivingston
New Contributor III

@RobertScheitlin__GISP  I will reach out to them. Thanks for your prompt reply!

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