OK and Cancel buttons are not working for me, any suggestions?

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03-12-2015 03:42 PM
MichaelSouffront
New Contributor III

When I go to the web app builder to create an app, I can't add widgets or do anything because the OK and Cancel buttons of any pop up window in the appbuilder don't work.

19 Replies
StanMcShinsky
Regular Contributor

Michael Souffront​,

Can you please give us more information to help you out better? What version are you working with? AGOL, Portal or Developer?

-Stan

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MichaelSouffront
New Contributor III

The AGOL version.

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AlexanderNohe1
Regular Contributor II

Try clearing your browser cache.

16 Ways to Clear Your Browser's Cache - wikiHow

Does this happen in all browsers or just a few?

StanMcShinsky
Regular Contributor

Michael Souffront

Everything seems to be working just fine on my end for the OK and Cancel buttons. Have you tried to clear your browser cache? This might be a browser problem. I am using Firefox and Chrome and no problems here.

-Stan

MichaelSouffront
New Contributor III

It is now working, I didn't do anything today though.

I did clear my cache and restarted my computer last week and that didn't work then.

Anyway, thanks for your responses.

Michael

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MathiasDOLIDON
New Contributor III

Same issue as Michael.

WAB 1.0 Dev Edition freshly installed from Web AppBuilder for ArcGIS (Developer Edition) | ArcGIS for Developers  (today)

The locale is French. Cache cleared. Server stopped/started after the first time the issue happened, just in case.

All starts fine until the welcome page. I hit "create" and fill in the fields. Neither OK nor Cancel do cause any action, apart of the whole dialog box getting surrounded by a blue rim. The dialog box can be closed with the cross icon in the top right corner. I observe the same behaviour in the "import" dialog box : OK and Cancel have no effect whatsoever.

wabbug_deadok.png

NOTE : issue seems to be Chrome only.

Regards,

Matt

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StanMcShinsky
Regular Contributor

Matt,

I don't have a solution for you I just want to clarify for other users.

  1. What version of chrome are you using?
  2. Does it work in Firefox or IE?
    • If so What versions are you using.

-Stan

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HumzaAkhtar
Occasional Contributor II

exactly the same issue as Matt,

Chrome version : 41.0.2272.89 m

No issues in Firefox. So I have switched to Firefox. However I would like to know the reason behind it.

Firefox version:  36.0.1​

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MathiasDOLIDON
New Contributor III

Hello Stan.

Issue repeated this morning with Chrome 41.0.2272.89 m

No problem with IE 11.0.9600.17691 and Firefox 32.0.3

All running on Windows 7.

Regards.

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