Hello,
We are using tracker for aerial surveys and a biologist just returned from surveying to find out they have NO survey tracks recorded despite enabling tracks within Field Maps. They have been using the tracker extension for the past few years seasonally. The last few surveys they have enabled tracks through the Tracker app (which I know is now deprecated) but they could see the tracks there and we have been able to download from AGOL post-survey. Now today just using Field Maps to control the tracks there is nothing.
I'm attaching the troubleshooting log where you can see on 3/16 8:18 tracks were enabled and then at 3/16 8:47 tracking was stopped. In the log, the tracks are having issues, "Failed to update last known location", "stationary updating LKL service with last location"....repeating the entire time. We are using iPad Pros.
Can you please help us diagnose the issue? At the moment I've told the surveyor to still enable thru the Tracker app since at least we did get tracks collected then versus nothing which is a big loss.
Thanks,
Kathy