When synchronizing I get error : This operation is not supported

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06-15-2021 04:39 AM
AdrianPatrulescu
New Contributor II

Hi,

When my colleague is trying to synchronize the records from survey 123 app is getting the flowing error: "This operation is not supported".

I as the owner of the form can synchronize without errors.

The form, write inside a view layer using a submission url.

Is a way to dig more to find out which is the problem?

Thank you,

Adrian

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Philip-Wilson
Esri Frequent Contributor

Hi @AdrianPatrulescu,

It woudl appear the user that is getting that error does not have the correct permissions on the view layer or the underlying feature service or form item to be able to add/edit/update. Please ensure they have the correct permissions to be able to write to that feature layer.

Regards,

Phil.

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Philip-Wilson
Esri Frequent Contributor

Hi @AdrianPatrulescu,

It woudl appear the user that is getting that error does not have the correct permissions on the view layer or the underlying feature service or form item to be able to add/edit/update. Please ensure they have the correct permissions to be able to write to that feature layer.

Regards,

Phil.

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AdrianPatrulescu
New Contributor II

Hi Philip,
You are right,
The form was writhing in a view layer, the permission was not setup correctly for the view layer just for the original layer editing was enable
I have updated the permission for the view layer and now it works
Tanks,
Adrian