Webmap in OSGB not displaying as basemap in Survey123

[CherylWheeler11]

Hi,

I am trying to include a basemap in my basemap gallery in Survey 123 that is in British National Grid. I have set it up in the basemap group, linked the map to the form etc, and the webmap lists amongst the basemap gallery but it does not display. 

Simple question.... does Survey123 support webmaps in OSGB coordinate system? If so, any ideas why mine may not be showing up?

Many thanks for any suggestions.

[Anonymous User]

Hi @CherylWheeler11,

How did you create the line symbology layer? It would appear it has a visibility range (min/max zoom level) that is different to the basemap. I would suggest to look into that further, to understand the settings on that line layer, and you may need to republish it again with a larger visibility range (min/max zoom level).

Regards,

Phil.