Updating Survey123 Connect

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4
01-08-2020 12:27 PM
JayH
by
New Contributor III

Hello all, 

This may be a silly question - Should I uninstall the existing Survey123 Connect before installing the new version? I kind of expected something similar to Pro - updating will be done while preserving all exciting data and folder structures, but I got an error while trying to overwrite the existing Survey123 folder.

Cheers, 

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4 Replies
ChelseaRozek
MVP Regular Contributor

Yup, you have to uninstall Connect before installing the newer version.

When uninstalling, it will say this:

My surveys are stored elsewhere (which I believe is the default), so that's fine. You can double check where yours are saved by clicking on a survey's 3 dot menu in Connect and then choosing Show folder and seeing where that folder lives.

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JayH
by
New Contributor III

Hi Chelsea, I could install the new version, and confirmed that all my old surveys are still there under user folder. Thanks for sharing your experience.

Cheers, 

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DougBrowning
MVP Esteemed Contributor

On mine I can install it but am blocked from Uninstall.  So I just add a 36, 37, etc to the end of the install path. 

Seems to work fine.

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by Anonymous User
Not applicable

@Anonymous User 

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