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Updating Public Survey Causes Unpacking Failure

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02-06-2021 04:47 AM
JoshHabel
Frequent Contributor

Hi,

I am having a issue with 2 public surveys.  These were both created using Connect and were working perfectly fine last week.  Yesterday I made slight updates to a domain choice field and republished using Connect Vs 3.11.124.  Now both of them are causing unpacking issues when the user tries to update on the field app.  The survey appears to download but seems to get stuck in a endless loop while trying to unpack.  I have tested this on a android phone, ipad, and windows laptop with the exact same results. Its a no go for the field user if you try to update the survey. From other posts it seems this may not be a new issues, has anyone had success fixing this problem???  Here are things i've tried so far.  I first tried updating the form to the latest version and republishing but this also did not resolve it.  Next I tried rolling back all my changes including the form update but that did not fix it either.

Josh

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Claw-Hammer
Emerging Contributor

I also started having this problem last week, but this thread is really old. I think we need a new thread.

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Claw-Hammer
Emerging Contributor

I started a new thread. Please feel free to jump over there with your experiences as well. Maybe we can get some help.

https://community.esri.com/t5/arcgis-survey123-questions/survey123-stuck-on-quot-unpacking-quot-when...

 

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