Unable to connect to Survey123 via Enterprise login

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01-28-2020 09:12 AM
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New Contributor III

I have used Survey123 many times via my Enterprise login and have just tried to login to access a form. I am being asked to enter my Enterprise organisation's URL, however I can't do this due to the presence of '.maps.arcgis.com'. Please can you advise? This has never been an issue in the past. Thanks

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Occasional Contributor III

To sign in to your portal in the Survey123 website, browse to the following URL in your browser, with the provided example portal replaced with your own portal's URL:

https://survey123.arcgis.com/?portalUrl=https://exampleportal.esri.com/arcgis

Use Survey123 with ArcGIS Enterprise—Survey123 for ArcGIS | Documentation 

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Occasional Contributor III

I had this problem when I initially tried to use S123 from Portal. Unfortunately, it took a week of Tech Support assistance to resolve the issue. I recommend opening a case.

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Occasional Contributor III

Sounds like you need to add your portal url (you are pointed to AGO).  Use the cog in the upper right.

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New Contributor III

Sorry, not sure I follow. Where is the cog?

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New Contributor III

Hi T L,

I have downloaded the app and managed to add a portal and connect to Enterprise there. However still having issues connecting via a browser due to the predefined URL ending (.maps.arcgis.com). However the app should do for now.

Thanks for your advice

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Occasional Contributor III

To sign in to your portal in the Survey123 website, browse to the following URL in your browser, with the provided example portal replaced with your own portal's URL:

https://survey123.arcgis.com/?portalUrl=https://exampleportal.esri.com/arcgis

Use Survey123 with ArcGIS Enterprise—Survey123 for ArcGIS | Documentation 

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New Contributor III

Perfect, just what I needed thank you!

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