The survey is not accessible or does not exist.

[UğurBaranSarıbaş]

Hi, after the last update received in Survey123 connect (3.14.256), several Survey form's item details are not accessible in our organization. Please see the screenshot below.

[CN3]

I received this error message today after I updated a survey and published it.  I can see the survey in the Survey123 app on my phone.   I am able to use the survey on my phone and submit a record, but I cannot open it on the desktop, I just get the error message.  

[abureaux]

Your issue is likely separate from what this post is referring to. If the issue persists, I'd recommend starting a new thread.

Something to check quickly would be security settings:

1. Are you logged into your phone/PC with the same account?
2. Have you double-checked the security settings in the S123 Website ("Share survey", under the"Collaboration" tab) and have you pressed "Save" on that same tab (sometimes even when settings look correct, pressing "Save" can help resolve odd issues after a republish).