The media in the survey form fails to display in the Survey123 web app after the form is published from ArcGIS Survey123 Connect

[YasnaiaMassie]

Please see attached doc for better understanding.

I using ArcGIS Enterprise 10.9 for publishing survey, and Survey123 Connect 3.22.

And all my images/file extensions  are lower case.

Thank you

[DougBrowning]

Any spaces in the name?

[YasnaiaMassie]

It had before but I renamed it. No spaces in the name now

[DougBrowning]

You said they are all lowercase but these are not.  It can be any case but it is case sensitive.

[YasnaiaMassie]

Sorry for the misunderstanding. I meant the file extension in lower case ".png"
The image cases are matching- the excel file in the survey with  the name in the "image folder"

[DougBrowning]

Hmm almost seems more like its the filter.  Are you using selected() vs = for the filter?  Do the cases all match there?  You are checking against name column not label?  Are the choices in the form or csv?

[Neal-Kittelson]

Along Doug's line, check the capitalization for this list and ensure you are using the names and not labels.

[YasnaiaMassie]

Here is what I have.  See image
Should I change the name of the labels to be different from "mapsource"?

[Neal-Kittelson]

Are you getting an error message or are they just not showing?

Are you seeing this: https://community.esri.com/t5/arcgis-survey123-questions/survey-123-form-error-initializing-form-err...

if so, you can put "?version=3.21" after your url on for the webform and it may bypass the error code. 

Also are you using the minimal appearance for you select_one question with the images?  If so try taking that appearance off and see what happens.

[YasnaiaMassie]

We are in the right path.
I did cross out "minimal appearance", and I can see the image but I can't click it to enlarge it.

And I did save to 3.18. See image.

Where exactly "?version=3.21" goes?

https://<host>:<port>/arcgis/sharing/rest/content/items/21a6c530b31a4523bdff7gg94c9c5d9a

You have been so helpful.
Thank u