Survey123 link not launching in Internet Explorer

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24
02-07-2018 06:41 AM
Environnement_1Lausanne
Occasional Contributor

I made a survey on Survey123 Connect. I shared the link (public) and when I try to access it via Internet Explorer, the Survey doesn't open. I need a refresh of the page for the Survey to display. Could you fix this issue ? It works perfectly with Firefox.

24 Replies
Aurelija_RutaViluckyte
New Contributor III

I just also wanted to add that once I click "open in browser" from the green picture, the Chrome tells me again that survey doesnt exist. So I think its more about the fact that survey is only shared with specific organizational group and not publicly. in IE11 no such problem occurs.

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BrandonArmstrong
Esri Regular Contributor

Hi Aurelija,

From the screenshots provided, I can see that you are using Portal.  What version of Portal are you using and is your Portal public facing (accessible from the internet)?  Also, are you able to share the url to the survey once you share it out publicly?  Feel free to send it to me in a private email in GeoNet or in an email to barmstrong @esri.com.

Best,

Brandon

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Aurelija_RutaViluckyte
New Contributor III

Hello Brandon, I've sent you an e-mail. Thanks for your help!

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JosVroegop2
New Contributor II

My survey is not loading in IE11

URL: https://survey123.arcgis.com/share/75bdf26a046f44b680bf0f6e2643ddb2

When loading, I get the following 2 errors:

Uncaught (in promise) QuotaExceededError

Uncaught (in promise) TypeError: Assignment to read-only properties is not allowed in strict mode
   at value (https://survey123.arcgis.com/share/router-bundle-v3.4.12.js:1:396395)
   at Anonymous function (https://survey123.arcgis.com/share/router-bundle-v3.4.12.js:1:392047)
   at b (https://survey123.arcgis.com/share/v3.4/polyfills-v3.4.12.js:1:32889)
   at r (https://survey123.arcgis.com/share/v3.4/polyfills-v3.4.12.js:1:31656)
   at Anonymous function (https://survey123.arcgis.com/share/v3.4/polyfills-v3.4.12.js:1:35222)
   at n (https://survey123.arcgis.com/share/v3.4/polyfills-v3.4.12.js:1:31788)

Can this be resolved please? Thanks in advance.

Kind regards,

Jos

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JamesTedrick
Esri Esteemed Contributor

Hi Joe,

Your form is protected so I cannot access it.  Would you be willing to share the XLSfile so that I could try reproduce?  You can e-mail it at jtedrick AT Esri.com

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